Re: Remote Assistance

From: Matthew Huynh \(MSFT\) (mhuynh_at_online.microsoft.com)
Date: 03/04/04 

Date: Wed, 3 Mar 2004 18:13:54 -0800

A couple of questions:

How did you configure the network? Through CEICW?
ISA can't be used as a firewall when in the 1 NIC scenario. It is used only
as a caching\proxy server.

Verify that TCP 4125 isn't being used by another process:
>From a command prompt type in "netstat -aon | find "4125"
Make sure that nothing is found. If something is found find that process
and see if you need it to be running on 4125.

If you find nothing is listening on TCP 4125 then go on to the steps below.

Did you forward TCP 4125 traffic to the Server LAN NIC IP address?

If you verified that the port forwarders are setup correctly then do the
following steps:

Go to http://isatools.org and download winsocktool.msi
Install it on the SBS server
Launch the winsocktool
Configure the tool for:
    Mode: Server
    Protocol: TCP
    Local address: 0.0.0.0
    Local port: 4125
Click Listen
On your external client open a command prompt
type telnet <external ip> 4125
Verify that the telnet session connected by typing some thing. You should
see it on the winsocktool console.

This will tell us if your router is not forwarding the traffic correctly. 

-- 
Matthew Huynh
This posting is provided "AS IS" with no warranties, and confers no rights.
<anonymous@discussions.microsoft.com> wrote in message
news:302801c4009c$1a8cf4c0$a601280a@phx.gbl...
> one nic on the SBS server
>
> Premium Edtion of SBS
>
> D-Link 614+ Router
>
> Connecting from another business
>
>
> >-----Original Message-----
> >Can you give me a little more information about your
> network topology?
> >
> >2 Nics on the SBS server?
> >Premium or Standard SBS?
> >Router?
> >Where are you connecting from?
> >
> >-- 
> >Matthew Huynh
> >
> >This posting is provided "AS IS" with no warranties, and
> confers no rights.
> >
> >
> >"Bob" <anonymous@discussions.microsoft.com> wrote in
> message
> >news:57cb01c4007c$27cc9480$a301280a@phx.gbl...
> >> How do I correct the following error?  I opened Port
> 4125
> >> on my firewall and still don't have any luck when I am
> >> trying to remotely connect to the server when I am off
> the
> >> network.
> >>
> >> Vbscript Error: Remote Desktop Disconnected:
> >>
> >> The client could not connect to the remote computer.
> >> Remote Connections might not be enabled or the computer
> >> might be too busy to accept new connections.  It is also
> >> possible that network problems are preventing your
> >> connection.  Please try connecting again later.  If the
> >> problem continues to occur, contact your administrator.
> >> .
> >>
> >>
> >
> >
> >.
> >

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