Re: failed backup

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Jan (jan_at_.n.o.com)
Date: 02/24/04 

Date: Wed, 25 Feb 2004 09:43:20 +1100

I have seen number of posts reporting the same problem (on different
hardware).
To me it looks like RMS doesn't get requests from bkprunner or bkpruner
doesn't get information back from RMS.
Entries in work queue indicate that enumeration process is starting OK,
CDROM library is identified and that's where it ends.
Hopefully we will see some errors in work queue on next failure. If we don't
see failed work request SBS Team will have to do some more work on bkprunner
:-) 

-- 
Jan Wakulicz
www.micropol.com.au
"Les Connor [SBS MVP]" <les.connor@DEL.cfive.ca> wrote in message
news:OPocHlx%23DHA.2480@TK2MSFTNGP12.phx.gbl...
> Hi Jan,
>
> Yeah, I unchecked the 'automatically delete requests' to see if more info
> will turn up. I think by default they are supposed to remain for 72 hours
> anyway, but I could be wrong.
>
> I have run drive diagnostics until I'm blue and cannot get the drive to
> error, also a backup configured with ntbackup runs fine - so I'm of the
> opinion presently that this is an issue with SBSbackup, and only on this
> server. Possibly some rsm or tape library database file corrupt.
>
> I have 4 other sbs2k3 that don't miss a backup beat, but unfortunately the
> hardware matrix is quite different on each.
>
>
>
> --
> Les Connor [SBS MVP]
> -------------------------------------
> SBS Rocks !
>
>
>
> "Jan" <jan@.n.o.com> wrote in message
> news:e#f5YUx#DHA.3220@TK2MSFTNGP10.phx.gbl...
> > If that is of any help, we have PE 2600 and LTO2 tape coming up with the
> > same error. It will do backups just fine for a week or more than fail.
But
> > in our case next night backup will run OK.
> > On the day backup fails there is no indication of RSM doing inventory /
> > mount / dismount.
> > Just yesterday we noticed that failed requests in RSM work queues are
not
> > kept by default. I have changed properties and will watch development
with
> > hope that we will see some more information logged.
> >
> > --
> > Jan Wakulicz
> > www.micropol.com.au
> >
> >
> > "Les Connor [SBS MVP]" <les.connor@DEL.cfive.ca> wrote in message
> > news:uj8HIOv%23DHA.2476@TK2MSFTNGP12.phx.gbl...
> > > Hi,
> > >
> > > I have the following log:
> > >
> > > Backup Runner started.
> > > NTMS session started successfully.
> > > EnumerateNtmsObject(NTMS_LIBRARY) succeeded.
> > > Will enumerate on 3 media libraries found.
> > > GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
> > > GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
> > > Found an enabled library.
> > > InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
> > > GetTapeMediaPoolName failed. (0x800710d8)
> > > GetBackupDestination failed. (0x800710d8)
> > > LaunchNTBackup failed. (0x800710d8)
> > > NTBackup finished the backup with errors.
> > >
> > >
> > > Backup has been flaky from day one with this server, but this is a new
> > error
> > > I haven't seen before.
> > > It works for a couple of weeks, but once it fails it never recovers.
> > > I don't think it's the media, we're not getting that far as you can
see
> > from
> > > the above log.
> > > Now, backup is failing within 14 seconds of starting with the above
log
> > and
> > > errors.
> > >
> > > Seagate DAT 06240-xxx SCSI Sequential
> > > Driver 4mmdat.sys (5.2.3790.0
> > > Connected to dedicated AIC-7899 Ultra 160
> > >
> > > This is an in-place upgrade SBS2k > SBS2k3.
> > > SBS2k was using BE without problems.
> > > I have updated the firmware on the drive to the most current
available,
> > but
> > > that hasn't helped.
> > >
> > > Any suggestions?
> > >
> > > --
> > > Les Connor [SBS MVP]
> > > -------------------------------------
> > > SBS Rocks !
> > >
> > >
> > >
> > >
> >
> >
>
>

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