Re: Lesson learned for Remote Web Access

From: Attila Csokai (acsokai-nospam_at_yahoo.com)
Date: 02/23/04


Date: Mon, 23 Feb 2004 11:41:53 -0500

Thanks, I think it is important to post not only when we have a problem but
when it was solved also. It may come useful to others.

"Javier Gomez [SBS MVP]" <javier_gomez@remove.this.engineer.com> wrote in
message news:eSxQVdh%23DHA.1428@TK2MSFTNGP12.phx.gbl...
> Cool! Thanks for the heads up... I'm glad you solved your issue.
>
> There is always a tendency of blaming our setup when something goes
wrong...
> and sometimes the problem is not in the SBS box. I had a similar problem
> with a Zyxel ADSL router-> I created a "DMZ" and it just forwarded like 5
> ports. The inteface of that routers is the worse thing I have ever seen...
> the worse part was that the interface to forward ports was hidden (and it
> had a strange name like SOA - Single User Account). I spent like 2 days
> googling and messing with the router to find how to do it!
>
> --
> Javier [SBS MVP]
>
> << SBS ROCKS !!! >>
>
> "Attila Csokai" <acsokai-nospam@yahoo.com> wrote in message
> news:O$C%23yTh%23DHA.452@TK2MSFTNGP11.phx.gbl...
> > I saw various posts (including mine) with problems using RWW or
> configuring
> > it. Well it took me a week but I figured out why I could not connect to
> the
> > server via the Remote Web Workplace, but locally on my network via
> > http://servername/remote was not a problem.
> >
> > No matter what I tried initially, I could not get it to work, but here
is
> > what I did over the week to finally get it.
> >
> > I opened the relevant ports on the router as suggested on this board and
> in
> > the SBS help files, but eventually I just ran the UnPNP on my router
which
> > discovered the ports SBS needed open.
> >
> > However, despite all this www.GRC.com ShieldsUp still reported all my
> ports
> > to be in STEALTH mode and I could still not access my server via RWW, so
> > figured something must have been still blocking them.
> >
> > I was suspecting the Verizon DSL modem (CSU/DSU really) to be at fault
and
> > finally figured out that by
> > typing 192.168.1.1 in the browser would access the modem. I had to login
> > using my Verizon username and password.
> >
> > Important Lesson: Do not change the modem's IP address, even if its on a
> > different subnet then your SBS. I had to re-run the Verizon setup CD to
> > reconfigure the modem.
> >
> > On the modem's setup page, there is a section for port forwarding. Even
> > though I first asked it to forward all traffic to the router, it did not
> > work, so I manually
> > setup port forwarding to the router for each relevant port SBS needed.
> >
> > It seems simple now that I figured out. This last step did the trick.
> Right
> > now, I am at work, using RWW to access my SBS at home.
> >
> > This was a huge accomplishment in my confidence trying to sell SBS to my
> > clients!
> >
> > Thank you all for the help!
> >
> > Attila
> >
> >
> >
> >
> >
> >
>
>



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