Microsoft fax routing

From: Kenneth Conklin (klconklin_at_nhnerd.com)
Date: 02/17/04 

Date: Mon, 16 Feb 2004 19:51:37 -0500

Microsoft SBS 2003
ISA installed
Fax services answers, prints, stores the faxes but will not route to
exchange or sharepoint, it was working up untill Feb. I can e-mail fax
Public fax folder.

App event log entries below, no system events
log 1
Event Type: Error
Event Source: Microsoft Fax
Event Category: Inbound
Event ID: 32083
Date: 2/16/2004
Time: 7:38:03 PM
User: N/A
Computer: KCC-SBS
Description:
Unable to route fax C:\Documents and Settings\All Users\Application
Data\Microsoft\Windows NT\MSFax\Queue\1C3F4EE320862.tif to the requested
e-mail address.

 The following error occurred: 0x8004020E
 This error code indicates the cause of the error.

 Check the SMTP server configuration, and correct any anomalies.

Event 2
Event Type: Error
Event Source: Microsoft Fax
Event Category: Inbound
Event ID: 32089
Date: 2/16/2004
Time: 7:38:03 PM
User: N/A
Computer: KCC-SBS
Description:
The Fax Service failed to execute a specific routing method. The service
will retry to route the fax according to the retries configuration. If the
retries fail, verify routing method configuration.
 Job ID: 0x0401c3f4ee320862.
 Received on Device: 'MT5600BA-V92'
 Sent from: '8132549560'
 Received file name: 'C:\Documents and Settings\All Users\Application
Data\Microsoft\Windows NT\MSFax\Queue\1C3F4EE320862.tif'.
 Routing extension name: 'Microsoft Routing Extension'
 Routing method name: 'Route through e-mail'

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