SBS backup fails!!!

From: Rick W (anonymous_at_discussions.microsoft.com)
Date: 02/11/04


Date: Wed, 11 Feb 2004 07:27:13 -0800

It seems that most files selected for backup are being
skipped because they are being used by another process,
but the other issue is the "Error returned while
creating the volume shadow Reverting to non-shadow copy
backup mode:800423f4
 ".
Any help will be greatly appreciated.

Below is the sbsbackup log:

2/10/2004 11:00 PM
-------------------------------
Date: 2/10/2004
Time: 11:00 PM
User: SYSTEM
-------------------------------

Backup Runner started.
NTMS session started successfully.
EnumerateNtmsObject(NTMS_LIBRARY) succeeded.
Will enumerate on 5 media libraries found.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
Found an enabled library.
InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
Identify Media completed
EnumerateNtmsObject(NTMS_MEDIA_TYPE) succeeded.
Will enumerate on 2 media types found.
GetNtmsObjectInformation(NtmsMediaTypeInfo) succeeded.
GetNtmsObjectInformation(NtmsMediaTypeInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
Found an enabled library.
InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
Identify Media completed
EnumerateNtmsObject(NTMS_MEDIA_TYPE) succeeded.
Will enumerate on 1 media types found.
GetNtmsObjectInformation(NtmsMediaTypeInfo) succeeded.
Found a tape media type in the library (8mm AIT1).
Launching NTBackup: ntbackup.exe backup "@C:\Program
Files\Microsoft Windows Small Business Server\Backup\Small
Business Backup Script.bks" /d "SBS Backup created on
2/10/2004 at 11:00 PM" /v:yes /r:no /rs:no /hc:on /m
normal /j "Small Business Server Backup Job" /l:s /p "8mm
AIT1" /UM
NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup
User\Local Settings\Application Data\Microsoft\Windows
NT\NTBackup\data\backup02.log
=====================<BEGIN NTBACKUP LOG
FILE>=====================
Backup Status
Operation: Backup
Active backup destination: 8mm AIT1
Media name: "Media created 2/10/2004 at 11:00 PM"

Error returnedcopy:800423f4
 while creating the volume shadow Reverting to non-shadow
copy backup mode.
Backup of "C: "
Backup set #1 on media #1
Backup description: "SBS Backup created on 2/10/2004 at
11:00 PM"
Media name: "Media created 2/10/2004 at 11:00 PM"

Backup Type: Normal

Backup started on 2/10/2004 at 11:02 PM.
Warning: Unable to open "C:\Documents and
Settings\Administrator\Cookies\index.dat" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Documents and
Settings\Administrator\Local Settings\History\History.IE5
\index.dat" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Documents and
Settings\Administrator\Local Settings\History\History.IE5
\MSHist012004021020040211\index.dat" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Documents and
Settings\Administrator\Local Settings\Temp\~DF532C.tmp" -
skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Documents and
Settings\Administrator\Local Settings\Temp\~DF7E7B.tmp" -
skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Documents and
Settings\Administrator\Local Settings\Temp\~DF8305.tmp" -
skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Documents and
Settings\Administrator\Local Settings\Temp\~DFB721.tmp" -
skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Documents and
Settings\Administrator\Local Settings\Temp\~DFDB7E.tmp" -
skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Documents and
Settings\Administrator\Local Settings\Temp\~DFDD84.tmp" -
skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Documents and
Settings\Administrator\Local Settings\Temp\~DFEF5C.tmp" -
skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Documents and
Settings\Administrator\Local Settings\Temp\~DFFF2B.tmp" -
skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Documents and
Settings\Administrator\Local Settings\Temporary Internet
Files\Content.IE5\index.dat" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Documents and
Settings\LocalService\Cookies\index.dat" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Documents and
Settings\LocalService\Local Settings\History\History.IE5
\index.dat" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Documents and
Settings\LocalService\Local Settings\Temporary Internet
Files\Content.IE5\index.dat" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Documents and
Settings\NetworkService\Local Settings\Application
Data\ApplicationHistory\2502a0a.bf4bb1c2.ini.inuse" -
skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Documents and
Settings\NetworkService\Local Settings\Application
Data\ApplicationHistory\4fafa537.bf4bb1c2.ini.inuse" -
skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Documents and
Settings\NetworkService\Local Settings\Application
Data\ApplicationHistory\w3wp.exe.bf4bb1c2.ini.inuse" -
skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program
Files\Exchsrvr\bin\store.fcl" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program
Files\Exchsrvr\MDBDATA\E00.log" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program
Files\Exchsrvr\MDBDATA\E00tmp.log" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program
Files\Exchsrvr\MDBDATA\priv1.edb" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program
Files\Exchsrvr\MDBDATA\priv1.stm" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program
Files\Exchsrvr\MDBDATA\pub1.edb" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program
Files\Exchsrvr\MDBDATA\pub1.stm" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program
Files\Exchsrvr\MDBDATA\tmp.edb" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL\Data\master.mdf" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL\Data\mastlog.ldf" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL\Data\model.mdf" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL\Data\modellog.ldf" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL\Data\msdbdata.mdf" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL\Data\msdblog.ldf" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL\Data\northwnd.ldf" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL\Data\northwnd.mdf" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL\Data\pubs.mdf" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL\Data\pubs_log.ldf" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL\Data\tempdb.mdf" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL\Data\templog.ldf" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL\LOG\ERRORLOG" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\master.mdf" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\mastlog.ldf" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\model.mdf" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\modellog.ldf" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\msdbdata.mdf" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\msdblog.ldf" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\STS_Config.mdf" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\STS_Config_log.LDF" -
skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\STS_SBS-SERVER_1.mdf" -
skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\STS_SBS-SERVER_1_log.LDF" -
skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\tempdb.mdf" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\templog.ldf" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\LOG\ERRORLOG" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to
open "C:\WINDOWS\security\logs\scepol.log" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\WINDOWS\system32\h323log.txt" -
 skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\WINDOWS\system32\hmdebug.log" -
 skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\WINDOWS\system32
\config\AppEvent.Evt" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\WINDOWS\system32
\config\DnsEvent.Evt" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\WINDOWS\system32
\config\NTDS.Evt" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\WINDOWS\system32
\config\NtFrs.Evt" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\WINDOWS\system32
\config\SecEvent.Evt" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\WINDOWS\system32
\config\SysEvent.Evt" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\WINDOWS\system32
\LogFiles\HTTPERR\httperr1.log" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\WINDOWS\system32
\wins\j50.log" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\WINDOWS\system32
\wins\wins.mdb" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\WINDOWS\system32
\wins\winstmp.mdb" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to open "C:\WINDOWS\Temp\LB26.tmp" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\Temp\LB28.tmp" -
skipped.
Reason: Access is denied.

Backup completed on 2/10/2004 at 11:17 PM.
Directories: 2325
Files: 21926
Bytes: 3,118,386,218
Time: 15 minutes and 37 seconds
Backup of "D: "
Backup set #2 on media #1
Backup description: "SBS Backup created on 2/10/2004 at
11:00 PM"
Media name: "Media created 2/10/2004 at 11:00 PM"

Backup Type: Normal

Backup started on 2/10/2004 at 11:17 PM.
Warning: Unable to
open "D:\TexTALKMD\Data\TKSQLMD_Data.MDF" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Warning: Unable to
open "D:\TexTALKMD\Data\TKSQLMD_Log.LDF" - skipped.
Reason: The process cannot access the file because it is
being used by another process.

Backup completed on 2/10/2004 at 11:19 PM.
Directories: 143
Files: 1041
Bytes: 451,086,031
Time: 2 minutes and 16 seconds
Backup of "SBS-SERVER\Microsoft Information Store\First
Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 2/10/2004 at
11:00 PM"
Media name: "Media created 2/10/2004 at 11:00 PM"

Backup Type: Normal

Backup started on 2/10/2004 at 11:19 PM.
Backup completed on 2/10/2004 at 11:20 PM.
Directories: 4
Files: 5
Bytes: 46,179,118
Time: 20 seconds
Backup of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 2/10/2004 at
11:00 PM"
Media name: "Media created 2/10/2004 at 11:00 PM"

Backup Type: Copy

Backup started on 2/10/2004 at 11:20 PM.
Backup completed on 2/10/2004 at 11:22 PM.
Directories: 206
Files: 2577
Bytes: 486,193,395
Time: 2 minutes and 25 seconds

----------------------

Verify Status
Operation: Verify After Backup
Active backup destination: 8mm AIT1

Verify of "C:"
Backup set #1 on media #1
Backup description: "SBS Backup created on 2/10/2004 at
11:00 PM"
Verify started on 2/10/2004 at 11:23 PM.
Verify completed on 2/10/2004 at 11:38 PM.
Directories: 2325
Files: 21926
Different: 0
Bytes: 3,118,386,218
Time: 14 minutes and 54 seconds

Verify of "D:"
Backup set #2 on media #1
Backup description: "SBS Backup created on 2/10/2004 at
11:00 PM"
Verify started on 2/10/2004 at 11:38 PM.
Verify completed on 2/10/2004 at 11:40 PM.
Directories: 143
Files: 1041
Different: 0
Bytes: 451,086,031
Time: 2 minutes and 9 seconds

Verify of "SBS-SERVER\Microsoft Information Store\First
Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 2/10/2004 at
11:00 PM"
Verify started on 2/10/2004 at 11:40 PM.
Verify completed on 2/10/2004 at 11:40 PM.
Directories: 4
Files: 0
Different: 0
Bytes: 46,179,118
Time: 13 seconds

Verify of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 2/10/2004 at
11:00 PM"
Verify started on 2/10/2004 at 11:40 PM.
Verify completed on 2/10/2004 at 11:42 PM.
Directories: 206
Files: 2577
Different: 0
Bytes: 486,193,395
Time: 2 minutes and 16 seconds

----------------------

=======================<END NTBACKUP LOG
FILE>=====================
NTBackup finished the backup with errors.

For more information about failed backups, see the article
on troubleshooting your backup at the following Web page:
http://go.microsoft.com/fwlink/?LinkId=18414

Backup ended at Tuesday, February 10, 2004 11:42 PM
Backup Runner finished.



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