Re: Modem problems (urgent)

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Damian N Leibaschoff [MSFT] (damianl_at_online.microsoft.com)
Date: 02/09/04 

Date: Mon, 9 Feb 2004 15:41:19 -0600

Hi,
Remove all modems from Device Manager, uninstall any software installed by
the modems in Add/Remove Programs.

Do not try to use an USB modem or an internal WinModem type modem.

Try installing 1 modem again and rebooting, then re-running the CEICW to see
if it makes any difference.

Damian 

-- 
Damian N. Leibaschoff, MS IST, MCSE
Microsoft Corporation
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
"Haitham" <anonymous@discussions.microsoft.com> wrote in message
news:d8dc01c3ef43$dfbda1a0$a501280a@phx.gbl...
> yes , both are internal
>
> i tried internal and external and i tried many modem
> manufacuter, they all made the same problem
> i tried connexant, lucent, US robotics.
>
> they was working be4 just fine, but i donno what went
> wrong after i tried to connect an external modem (com
> port) then i tried USB ..
>
> and yes i'm using SBS 2003
>
> thanks, i'm waiting for ur help and reply
>
> >-----Original Message-----
> >Hi,
> >Is your Internal modem a Winmodem?
> >
> >And just to confirm, you are working on SBS 2003,
> correct?
> >
> >Damian
> >
> >-- 
> >Damian N. Leibaschoff, MS IST, MCSE
> >Microsoft Corporation
> >
> >Get Secure! - www.microsoft.com/security
> >
> >=====================================================
> >
> >When responding to posts, please "Reply to Group" via
> >
> >your newsreader so that others may learn and benefit
> >
> >from your issue.
> >
> >=====================================================
> >
> >This posting is provided "AS IS" with no warranties, and
> confers no rights.
> >"Haitham" <anonymous@discussions.microsoft.com> wrote in
> message
> >news:cf4c01c3ee73$48d9f840$a601280a@phx.gbl...
> >> no man, i didn't install any additional software on the
> >> server
> >> i have only the installed symantec from long time , the
> >> problem has just appears after i tried to change the
> >> modem .
> >> i wanna use one for fax and the other for internet ..
> >> but i can't see the modem in the routing and remote
> >> access unless i go through the connect to internet
> wizard
> >> every time i restart the server .. as  i said in the
> >> earlier messages ..
> >>
> >> plz help me
> >> thanks
> >>
> >> >-----Original Message-----
> >> >Hi,
> >> >Do you have any software in your server configured to
> >> use a modem other than
> >> >the Fax (as long as it is the built-in Fax that comes
> >> with SBS) ?
> >> >
> >> >Regards,
> >> >Damian
> >> >
> >> >
> >> >
> >> >-- 
> >> >Damian N. Leibaschoff, MS IST, MCSE
> >> >Microsoft Corporation
> >> >
> >> >Get Secure! - www.microsoft.com/security
> >> >
> >> >=====================================================
> >> >
> >> >When responding to posts, please "Reply to Group" via
> >> >
> >> >your newsreader so that others may learn and benefit
> >> >
> >> >from your issue.
> >> >
> >> >=====================================================
> >> >
> >> >This posting is provided "AS IS" with no warranties,
> and
> >> confers no rights.
> >> >
> >> >"Haitham" <anonymous@discussions.microsoft.com> wrote
> in
> >> message
> >> >news:c52b01c3edd3$58a77e00$a001280a@phx.gbl...
> >> >> Hi Damian,
> >> >> thanks for replying.
> >> >> well i'm having this problem even with internal
> modems.
> >> >> or external ( Serial not USB )
> >> >> i tried everything
> >> >> whenever i restart the server the "dialup"
> in "routing
> >> >> and remote access" will not see any modem until i go
> >> >> through "connect to the internet" wizard again, the
> >> >> modems works fine in other places like : modems in
> >> >> control panel. or faxes configuration ..
> >> >>
> >> >> so whats the problem ?
> >> >> plz help .
> >> >> thanks
> >> >>
> >> >> >-----Original Message-----
> >> >> >Hi,
> >> >> >You might want to use your Internal modem or a non-
> USB
> >> >> modem for that task.
> >> >> >
> >> >> >Check the following document for supportability of
> USB
> >> >> modems in SBS 2003:
> >> >> >
> >> >> >829045 Small Business Server 2003, Standard Edition
> >> does
> >> >> not support
> >> >> >dial-on-demand USB networking devices
> >> >> >http://support.microsoft.com/default.aspx?
> scid=kb;en-
> >> >> us;829045&Product=sbs
> >> >> >
> >> >> >Regards,
> >> >> >Damian
> >> >> >
> >> >> >
> >> >> >
> >> >> >-- 
> >> >> >Damian N. Leibaschoff, MS IST, MCSE
> >> >> >Microsoft Corporation
> >> >> >
> >> >> >Get Secure! - www.microsoft.com/security
> >> >> >
> >> >>
> >=====================================================
> >> >> >
> >> >> >When responding to posts, please "Reply to Group"
> via
> >> >> >
> >> >> >your newsreader so that others may learn and
> benefit
> >> >> >
> >> >> >from your issue.
> >> >> >
> >> >>
> >=====================================================
> >> >> >
> >> >> >This posting is provided "AS IS" with no
> warranties,
> >> and
> >> >> confers no rights.
> >> >> >
> >> >> >"Haitham" <anonymous@discussions.microsoft.com>
> wrote
> >> in
> >> >> message
> >> >> >news:b76401c3ed60$8423d510$a101280a@phx.gbl...
> >> >> >> i have 2 modems, one internal and one external(on
> >> USB
> >> >> >> connection)
> >> >> >> i choosed to use the external modem for dialup
> >> >> connection
> >> >> >> in routing and remote access, after i restart the
> >> >> >> server,the dialup will not see any modems anymore
> >> >> until i
> >> >> >> go through the "connect to the internet" wizard
> >> >> again ..
> >> >> >>
> >> >> >> plz help me.
> >> >> >> ps: the modems are always available in "modems"
> in
> >> >> >> control panel, but it's beyin forgoten in the
> >> dialup of
> >> >> >> routing and remote access .
> >> >> >
> >> >> >
> >> >> >.
> >> >> >
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >

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