LJ5M Printer Network works only sometimes
- From: luisben <luisben@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 25 Mar 2008 01:20:02 -0700
Hi. I have a HP laseJet 4300 and a HP Laserjet 5M printers connected to our
corporative network and their computers sometimes print their works normally
and sometimes user have to make their print request twice. In this last case
sometimes they isn't any network or OS response until the second request and
then print oK and sometimes has an error message:
Error in <printer path/printer name> en <XXXX>: Cannot print, They are
several causes for this error:
- Not enough memory
- If you are printing in a network. It's possible because a bad connection
or bad print driver.
- Network computer cable damaged or network printer cable damaged
This error message appears also the first one who I make a print order. The
second one works normally.
This error appears in several applications. The first case is not possible;
I try to reinstall printer driver in some computers without success. network
cables are OK and network connection normally remains during the printing
process. Most of user computers works with Windows 2003 and both printers are
connected with a HPJetDirect at the same server who works over Debian 3.0
Linux and Samba. When I look into the windows printer queue sometimes the job
appears with "In Queue" Status. Could you help me please?.
....I try to solved this Problem going to the Printer Advanced Properties and
by activating a radio button about Printing Directly in The Printer and
without using windows print queues (At respect of
http://support.microsoft.com/kb/271901/en-us in the Method 4 related to the
Event ID 45). This prove was succesful in both printers and it works perfect
with HPLJ5M but in this case HPLJ4300 cannot scale printing with Word (cannot
print in a 90% for example). What could you do to activate this features or
to solve printing problems by another way.(the another 3 methods of the msn
above page support are useful only if the server is W2k3 also; and our Server
works with Debian 3.0). I was found some additional information about
printing errors in the Windows Box; that is:
Error 1) Event ID 6161. I can't print the document.. and CODE WIN32 who
returns Print Server can change (sometimes is 259, sometimes 1801 or 0). at
respect of errors 0 and 259; I can find in microsoft support page URL:
http://support.microsoft.com/kb/824339/en-us
Event ID 6161
This problem occurs because the error that the underlying component reported
was overwritten. Therefore, only the last error was reported. For example,
the following Win32 error codes may have been reported:
ERROR_SUCCESS (0)
This error code means that the operation completed successfully. You receive
this error code when an underlying component such as graphics device
interface (GDI) returns a failure but does not set the last error.
ERROR_NO_MORE_ITEMS (259)
This error code means that no more data is available. You may receive this
error code if a program or a printer driver component sends an incomplete
spool file to the print spooler on the print server. Therefore, the file does
not print. Frequently, you can resolve this problem by installing the driver
from the operating system CD (I was test this meassure and don't works).
at respect of error 1801 in URL: http://support.microsoft.com/kb/186488/en-us
Terminal Server Error Messages: 1800 to 1999
Error 1801 The printer name is invalid.
at respect also of Event ID 61XX on explains in
http://support.microsoft.com/kb/838172/en-us
Cause: This problem occurs when you do not specify the full path of the file
you are printing to. If a file is specified as filename.prn, the file will be
created in the %Systemroot%\System32 folder. Various users will have
different rights to this folder. If you print to a file that is located in
this folder, you may receive an "ACCESS_DENIED" error message. In this
case, if you continue to write jobs to this same file, the spooler continues
to try to print the job. This scenario can exhaust page-pooled memory and
cause your computer to stop responding.
Error 2) Document can't print for the error process GDI/Driver (Event ID 45)
errors 1 and 2 come together in this order for each printing wrong request
nearly ever in computers with w2k3. I setup print drivers in a PC client
without success. What happen? Any Idea to explain the situation and find any
solution to my print problems? Do you need any addicional information for me
or for our network manager? Thanks
.
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