Re: Network shares issue



Todd,

Thanks. You've given me a lot to look at on Monday.

--
Al Reid

"Todd J Heron" <todd_heron(delete)@hotmail.com> wrote in message
news:%23Su2MtM7FHA.3876@xxxxxxxxxxxxxxxxxxxxxxx
> Possible causes/Solutions (in order of likelihood):
>
> #1 Mapped Drive Connection to Network Share May Be Lost:
> http://support.microsoft.com/?kbid=297684
>
> Windows clients may lose their network connection to a domain Server if
> the computer is idle for 15 minutes (the default timeout). For no client
> disconnect, follow the below instructions:
>
> 1) Open the registry editor
> 2) Navigate to
> HKLM\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters
> 3) Set the Reg_DWord hex value of "autodisconnect"=ffffffff
> Note: If "autodisconnect" doesn't exist, add it.
>
> Alternative solution to registry edit:
> Open a command prompt on the workstation and run:
>
> net config server /autodisconnect: -1
>
> Note: Setting this from the command line will turn off auto tuning for
> the server service. Editing the registry is the generally recommended
> solution. The command: net config server /autodisconnect:-1 must be run on
> the server with the shares on it, not the client accessing the shares.
> Windows NT and Windows 2000+ use two different Autodisconnect parameters;
> one for disconnecting Remote Access Service (RAS) connections and another
> for disconnecting LAN connections. The RAS Autodisconnect parameter is
> documented in the Microsoft Knowledge Base article Q153944, but the LAN
> version is undocumented. The only published reference to this
> Autodisconnect is in the Windows NT Resource Kit NT Registry Entries help
> file, in an overview of entries for the LanmanServer Parameters section.
>
> How Autodisconnect Works in Windows NT and Windows 2000:
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;138365
>
> Server Service Configuration and Tuning (2000):
> http://support.microsoft.com/Default.aspx?kbid=128167
>
> Server Service Configuration and Tuning (XP):
> http://support.microsoft.com/kb/314498/EN-US/
>
> REG: Server Service Entries, PART 1
> http://support.microsoft.com/kb/102967/EN-US/
>
> REG: Server Service Entries, PART 2
> http://support.microsoft.com/kb/102969/EN-US/
>
> -----------------------------------------------------------------------------------------
> #2 Check the NIC properties on the server to make sure that there are no
> power saving settings or "Allow this computer to turn off power to the
> NIC" type settings.
>
> #3 Update the drivers for the network card.
>
> -or-
>
> #4 The problem may be SMB signing or LAN Manager authentication level. In
> Windows 2003, default server policy forces all SMB traffic to be digitally
> signed which seems to cause a problem in some configurations of XP Pro.
> In Local Security Policy (Start > Run > secpol.msc > OK) navigate to
> security options (Security settings > Local policies > Security) and try
> disabling the option for Microsoft network server:digitally sign
> communications(always). Ensure you do this on all machines involved (such
> as via a GPO for an OU). Run gpupdate /force on the server after making
> the change and do the same on the client machine afterwards.
>
> Security settings that can cause a problem with downlevel client access:
> http://support.microsoft.com/default.aspx?scid=kb;%5BLN%5D;811497
> http://support.microsoft.com/default.aspx?scid=kb;en-us;823659
>
> --
> Todd J Heron, MCSE
> Windows Server 2003/2000/NT; CCA
> ----------------------------------------------------------------------------
> This posting is provided "as is" with no warranties and confers no rights
>
> "Al Reid" <areidjr@xxxxxxxxxxxxxxxx> wrote in message
> news:eiTx98D7FHA.3976@xxxxxxxxxxxxxxxxxxxxxxx
>> Todd,
>>
>> Thanks for the info. I will check out your suggestions.
>>
>> You stated that " I'm not sure you should attempt to alter this initial
>> delay." That delay of up to two minutes is the crux of the
>> user complaints. It seems that the database connections stay alive and
>> responsive, however, any time a file needs to be accessed,
>> there is a delay. This is driving the users and their management crazy
>> and causing me a lot of grief. Since my application is the
>> only one running under this scenario, they are blaming the application
>> (and subsequently the developer). Is there any way to
>> increase the timeout (if that is what it is) and thus reduce the impact?
>> It seems that 15 to 20 minutes between file access
>> attempts is enough to introduce the long delay.
>>
>> BTW, on one user machine I installed a small app that copies a 20 byte
>> file every couple of minutes and the problem is masked. I
>> don't see this as a solution, however.
>


.



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