Re: Client performance problem windows 2003 server...

Hello,

Please ignore my previous post because I haven't refreshed it and seen your
last two replies.

However, I haven't received your E-mail which has the information I
requested till now.

Based on your description and for the current situation, I found that the
issue is complex because it maybe is also related DFS and AD. Therefore,
please take your time and patience in performing the steps and suggestions
to isolate this issue.

According to your last reply, it seems site B's clients have not contacted
site B DC and it contact site A DC instead. I think that is why group
policy cannot be applied and why slow logon if disconnect to site A. When
site B's clients logon, it first contact site A's DC and try many times,
and then the clients use cached logon to logon to the domain.

To confirm my suspicion, please help me check the following things:
1. If the site B has been created and put DC B into site B in "Active
Directory Sites and Services" on site A's DC. Then replicated these two
sites, the following article for your references:

Active Directory Replication
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/
en-us/Default.asp?url=/resources/documentation/windows/2000/server/reskit/en
-us/distrib/dsbh_rep_eprf.asp

What Is Active Directory Replication Topology?
http://www.microsoft.com/technet/prodtechnol/windowsserver2003/library/TechR
ef/0ac09f72-a790-48a9-a72f-d7328f9d937f.mspx

2. I noticed that you mentioned the following two mapped links:

NET USE G: \\smedjan.local\DFSroot\Verktyg_Gemensam /PERSISTENT:NO
NET USE G: \\verktyg\Verktyg_Gemensam$ /PERSISTENT:NO

I want to know if \\smedjan.local is a domain name and verktyg is file
server's name. Based on this, I have two questions:

a. Where is the file server? In site A or site B?
b. If do not use map drive, does this issue occur?

3. If the issue still persists, please disconnect from site A, reproduce
this issue and get userenv log and MPSReport and send to me at
v-amanwa@xxxxxxxxxxxxx and these information is very helpful for our
further research.

HTH and thanks for your patience. Anything update, please keep in touch!

Thanks & Regards

Amanda Wang [MSFT]

Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

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--------------------
>X-Tomcat-ID: 348362238
>References: <7C9E0C9C-D9DA-4D57-B9CF-AED3E4DC28E1@xxxxxxxxxxxxx>
<OJ0BRIqYFHA.3336@xxxxxxxxxxxxxxxxxxxxx>
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>MIME-Version: 1.0
>Content-Type: text/plain
>Content-Transfer-Encoding: 7bit
>From: v-amanwa@xxxxxxxxxxxxxxxxxxxx (Amanda Wang [MSFT])
>Organization: Microsoft
>Date: Wed, 01 Jun 2005 10:20:41 GMT
>Subject: Re: Client performance problem windows 2003 server...
>X-Tomcat-NG: microsoft.public.windows.server.networking
>Message-ID: <R#5uTOpZFHA.2184@xxxxxxxxxxxxxxxxxxxxx>
>Newsgroups: microsoft.public.windows.server.networking
>Lines: 296
>Path: TK2MSFTNGXA01.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.networking:16121
>NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
>
>Hi Perra,
>
>Glad to hear from you.
>
>I noticed that you mentioned that when the connection between the two
sites
>is terminated, the clients at site B becomes extremely slow to logon and
>even to access the local server at site B.
>
>Do you mean only when the connection between two sites is terminated, the
>clients in Site B log on very slow?
>
>Meanwhile according to the clients¡¯ DNS and WINS settings in Site B, I
>suggest you only set the Primary DNS and WINS to point to Win2k3 server to
>see if it works.
>
>Please try it and collect the information I requested in my previous reply
>and send to me at v-amanwa@xxxxxxxxxxxxxx Anything update, please keep in
>touch.
>
>Thanks & Regards
>
>Amanda Wang [MSFT]
>
>Microsoft Online Partner Support
>
>Get Secure! - www.microsoft.com/security
>
>====================================================================
>
>When responding to posts, please "Reply to Group" via your newsreader so
>that others may learn and benefit from your issue.
>
>=====================================================================
>
>--------------------
>>From: <fc9a9f82-2129692850@xxxxxxxxxxxxxx>
>>References: <7C9E0C9C-D9DA-4D57-B9CF-AED3E4DC28E1@xxxxxxxxxxxxx>
><OJ0BRIqYFHA.3336@xxxxxxxxxxxxxxxxxxxxx>
><rXCSomcZFHA.3336@xxxxxxxxxxxxxxxxxxxxx>
><eSMob8eZFHA.584@xxxxxxxxxxxxxxxxxxxx>
>>Subject: Re: Client performance problem windows 2003 server...
>>Date: Wed, 1 Jun 2005 11:16:13 +0200
>>Lines: 267
>>X-Priority: 3
>>X-MSMail-Priority: Normal
>>X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
>>X-RFC2646: Format=Flowed; Response
>>Message-ID: <eEuVRqoZFHA.2996@xxxxxxxxxxxxxxxxxxxx>
>>Newsgroups: microsoft.public.windows.server.networking
>>NNTP-Posting-Host: h125n2fls308o1038.telia.com 81.227.243.125
>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10.phx.gbl
>>Xref: TK2MSFTNGXA01.phx.gbl
>microsoft.public.windows.server.networking:16119
>>X-Tomcat-NG: microsoft.public.windows.server.networking
>>
>>Hi
>>
>>I have now collected the information you wanted and they are sent to you
>by
>>mail now.
>>The client machine didnt write anything today in the userenv file, the
>last
>>time was 24/5 2005.
>>
>>Best regards
>>Per-Olof Olsson
>>
>><fc9a9f82-2129692850@xxxxxxxxxxxxxx> wrote in message
>>news:eSMob8eZFHA.584@xxxxxxxxxxxxxxxxxxxxxxx
>>> Hi Amanda
>>>
>>> Sorry for the late answer, I am going to the customer tomorrow June 1st.
>>> What I have for you now is the following answers:
>>> 1. Yes every client is suffering from this
>>> 2. The DNS is replicated throught sites and services
>>> 3. The DNS settings on site B is distributed the following way to the
>>> clients: (the DHCP scope settings)
>>> Primary dns: site Bs win2k3 server
>>> secondary dns: site As win2k server
>>> same setup for wins...
>>>
>>> It shouldnt matter if i have the server at site A as a secondary DNS
>>> server for the clients as long as the site B (primary DNS server) is
>>> available right?
>>> I will collect and mail u step 4. tomorrow at the site, hopefully you
if
>>> you are online you could have a peak to my posting there and give me an
>>> aswer as I will be at the site during the day. That post should be here
>>> around 1200 hours swedish time if you have that possibility....
>>>
>>> Kind Regards
>>> Perra
>>>
>>> "Amanda Wang [MSFT]" <v-amanwa@xxxxxxxxxxxxxxxxxxxx> wrote in message
>>> news:rXCSomcZFHA.3336@xxxxxxxxxxxxxxxxxxxxxxxx
>>>> Hello,
>>>>
>>>> I am just writing in to see if you have had an opportunity to try the
>>>> troubleshooting steps or collect the information. If you have anything
>>>> unclear with the previous information I've provide to you, please don't
>>>> hesitate to let me know.
>>>>
>>>> I appreciate your time and I look forward to hearing from you.
>>>>
>>>> Thanks & Regards
>>>>
>>>> Amanda Wang [MSFT]
>>>>
>>>> Microsoft Online Partner Support
>>>>
>>>> Get Secure! - www.microsoft.com/security
>>>>
>>>> ====================================================================
>>>>
>>>> When responding to posts, please "Reply to Group" via your newsreader
so
>>>> that others may learn and benefit from your issue.
>>>>
>>>> =====================================================================
>>>>
>>>> --------------------
>>>>>X-Tomcat-ID: 172217849
>>>>>References: <7C9E0C9C-D9DA-4D57-B9CF-AED3E4DC28E1@xxxxxxxxxxxxx>
>>>>>MIME-Version: 1.0
>>>>>Content-Type: text/plain
>>>>>Content-Transfer-Encoding: 7bit
>>>>>From: v-amanwa@xxxxxxxxxxxxxxxxxxxx (Amanda Wang [MSFT])
>>>>>Organization: Microsoft
>>>>>Date: Fri, 27 May 2005 09:54:19 GMT
>>>>>Subject: RE: Client performance problem windows 2003 server...
>>>>>X-Tomcat-NG: microsoft.public.windows.server.networking
>>>>>Message-ID: <OJ0BRIqYFHA.3336@xxxxxxxxxxxxxxxxxxxxx>
>>>>>Newsgroups: microsoft.public.windows.server.networking
>>>>>Lines: 150
>>>>>Path: TK2MSFTNGXA01.phx.gbl
>>>>>Xref: TK2MSFTNGXA01.phx.gbl
>>>> microsoft.public.windows.server.networking:16022
>>>>>NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
>>>>>
>>>>>Hello,
>>>>>
>>>>>Thanks for your post.
>>>>>
>>>>>I understand you encountered that following issue:
>>>>>When the connection between the two sites is terminated, the clients at
>>>>>site B becomes extremely slow to logon and even to access the local
>>>>>server
>>>>>at site B. If I have misunderstood your concern, please feel free to
>let
>>>>>me know.
>>>>>
>>>>>Based on my experience, this issue may be caused by the DNS. However,
>>>>>the
>>>>>troubleshooting steps may be complex and time-consuming. Therefore,
>>>> please
>>>>>take your time and patience in confirming and trying the following
>things
>>>>>so that we can isolate the issue:
>>>>>
>>>>>1. Does this issue happen on every client in Site B?
>>>>>2. Have you replicated and synchronized the DNS between Site A and
Site
>>>>>B?
>>>>>3. Verify DNS settings of the clients and Win2k3 Server in Site B.
Try
>>>>>to
>>>>>point the clients' DNS server to the Win2k3 server in Site B. For
>>>> example,
>>>>>site A DC's IP is 192.168.0.1, Site B DC's IP is 192.168.1.1, point the
>>>>>clients' DNS in Site B to 192.168.1.1.
>>>>>
>>>>>>From this step, we can make sure client will contact the local DC for
>the
>>>>>logon authentication. Restart the client, does this issue disappear?
>>>>>
>>>>>4. If the issue persists, I would appreciate you collecting the
>following
>>>>>information and send to me at v-amanwa@xxxxxxxxxxxxx so that we can
>>>> perform
>>>>>further research on this issue:
>>>>>
>>>>>A. Collect the Userenv log on one of the problematic client machines
>>>>>--------------------------------------
>>>>>Use Registry Editor to add the following registry value (or modify it,
>if
>>>>>the value already exists):
>>>>>Key: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows
>>>>>NT\CurrentVersion\Winlogon
>>>>>
>>>>>Value: UserEnvDebugLevel
>>>>>Value Type: REG_DWORD
>>>>>Value Data: 10002 (Hexadecimal)
>>>>>
>>>>>UserEnvDebugLevel can have the following values:
>>>>>
>>>>>NONE 0x00000000
>>>>>NORMAL 0x00000001
>>>>>VERBOSE 0x00000002
>>>>>LOGFILE 0x00010000
>>>>>DEBUGGER 0x00020000
>>>>>The default value is NORMAL|LOGFILE (0x00010001).
>>>>>
>>>>>Note: To disable logging, select NONE (where the value is 0X00000000).
>>>>>
>>>>>You can also combine the values. For example, you can combine VERBOSE
>>>>>0x00000002 and LOGFILE 0x00010000 to get 0x00010002. So if
>>>>>UserEnvDebugLevel is set with a value of 0x00010002, this turns on both
>>>>>LOGFILE and VERBOSE. Combining these values is the same as using an OR
>>>>>statement:
>>>>>
>>>>>0x00010000 OR 0x00000002 = 0x00010002
>>>>>
>>>>>The log file is written to the %Systemroot%\Debug\UserMode\Userenv.log
>>>>>file. If the Userenv.log exists and is greater than 300 KB, the
existing
>>>>>file will be renamed to Userenv.bak, and a new log file created.
>>>>>
>>>>>For more information please refer to the following Microsoft Knowledge
>>>> Base
>>>>>article.
>>>>>
>>>>>Q221833: How to Enable User Environment Event Logging
>>>>>http://support.microsoft.com/default.aspx?scid=KB;EN-US;221833
>>>>>
>>>>>B. Collect Network MPS Report on both Win2k3 Server in Site B and one
of
>>>>>the problematic client machines.
>>>>>------------------------------------
>>>>>a. Visit
>>>>>http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30
b
>0bd
>>>> 9
>>>>>15706/MPSRPT_NETWORK.EXE. to download the file.
>>>>>b. Run the MPSRPT_NETWORK.EXE
>>>>>c. Wait for 10~15 minutes.
>>>>>d. Open Windows explorer, navigate to
>>>>>%SYSTEMROOT%\MPSReports\Network\Reports\cab\
>>>>>e. Send the .cab file directly to me.
>>>>>
>>>>>HTH! Any update, please keep in touch!
>>>>>
>>>>>Thanks & Regards
>>>>>
>>>>>Amanda Wang [MSFT]
>>>>>
>>>>>Microsoft Online Partner Support
>>>>>
>>>>>Get Secure! - www.microsoft.com/security
>>>>>
>>>>>====================================================================
>>>>>
>>>>>When responding to posts, please "Reply to Group" via your newsreader
so
>>>>>that others may learn and benefit from your issue.
>>>>>
>>>>>=====================================================================
>>>>>
>>>>>--------------------
>>>>>>Thread-Topic: Client performance problem windows 2003 server...
>>>>>>thread-index: AcVh1EE5heolLUKdSZGwhLy1iPEGRA==
>>>>>>X-WBNR-Posting-Host: 194.132.162.3
>>>>>>From: "=?Utf-8?B?ZmM5YTlmODItMjEyOTY5Mjg1MEBuZXdzLnBvc3RhbGlhcw==?="
>>>>><fc9a9f82-2129692850@xxxxxxxxxxxxxx>
>>>>>>Subject: Client performance problem windows 2003 server...
>>>>>>Date: Thu, 26 May 2005 02:21:10 -0700
>>>>>>Lines: 35
>>>>>>Message-ID: <7C9E0C9C-D9DA-4D57-B9CF-AED3E4DC28E1@xxxxxxxxxxxxx>
>>>>>>MIME-Version: 1.0
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>>>>>> charset="Utf-8"
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>>>>>>Newsgroups: microsoft.public.windows.server.networking
>>>>>>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>>>>>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>>>>>>Xref: TK2MSFTNGXA01.phx.gbl
>>>>>microsoft.public.windows.server.networking:15995
>>>>>>X-Tomcat-NG: microsoft.public.windows.server.networking
>>>>>>
>>>>>>Hi
>>>>>>
>>>>>>I have a problem with the clients at site B, first I will shortly
>>>> describe
>>>>>>the situation.
>>>>>>
>>>>>>Setup:
>>>>>>A Windows 2000 server was at first installed in site A (both
>>>>>geographically
>>>>>>and in the site configuration) this is acting as the "primary"
>>>>>>domaincontroller.
>>>>>>This server is GC, DDNS, DHCP, WINS, Print and file server.
>>>>>>
>>>>>>Then at site B there is a windows 2003 server. This is acting as a GC,
>>>>>DDNS,
>>>>>>WINS, file and print server.
>>>>>>
>>>>>>The sites are connected through a VPN tunnel with cisco pix firewalls.
>>>> The
>>>>>>internetconnection is at site A a dedicated connection and at site B a
>>>>>ADSL
>>>>>>1Mbit connection.
>>>>>>
>>>>>>The problem:
>>>>>>When the connection between the two sites is terminated the clients at
>>>>>site
>>>>>>B becomes extreamly slow to logon and even to access the local server
>at
>>>>>site
>>>>>>B. The clients only have mappings to shares on the server at site B.
>>>>>>When
>>>>>I
>>>>>>check the clients uses site Bs server as logonserver. But the group
>>>> policy
>>>>>>seems to be picked up from site A:s server, So I dont know if that
>could
>>>>>slow
>>>>>>down the file access to the local server at site B...
>>>>>>
>>>>>>Help would grately be appreciated.
>>>>>>
>>>>>>Best Regards
>>>>>>Perra
>>>>>>
>>>>>>--
>>>>>>________________________
>>>>>>Per-Olof Olsson
>>>>>>IT - Manager
>>>>>>
>>>>>
>>>>>
>>>>
>>>
>>>
>>
>>
>>
>
>

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