Re: Windows 2003 Server SP1 with HP Network printer

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I can successfully ping the printer, will post the routing table when I get to the other office.
 
"Robert L [MS-MVP]" <noreply@xxxxxxxxxxx> wrote in message news:eAoc8qhWFHA.2876@xxxxxxxxxxxxxxxxxxxx...
it could be the routing issue. can you ping the printer's IP? Or post the result of routing table here.
For more and other information, go to http://howtonetworking.com.

Don't send e-mail or reply to me except you need consulting services. Posting on MS newsgroup will benefit all readers and you may get more help.

Bob Lin, MS-MVP, MCSE & CNE
How to Setup Windows, Network, Remote Access on http://www.HowToNetworking.com
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
This posting is provided "AS IS" with no warranties.

Hi,

I've just setup a new Windows 2003 Server with SP1 installed.  It has one HP
Color LaserJet 2840 network printer connected to the network.  The server
has 2 network cards installed, one which connects to the ISP and the other
for the private network.

The problem I've got is that from the laptop when trying to install the
printer software it says it can't find the device on the network, it
provides an option to specify the MAC or IP address, I've tried both and
both fail.  The laptop has XP Service Pack 2 installed with the firewall
disabled.  I can ping the printer fine and print to it, but the printer
installation software just cannot see the printer to allow the installation
of the scanning / faxing / coping software.  I think it must be a port that
is not open on the server that is causing the software to fail, but I can't
find out what port the HP printer software might need open.  The other
problem is that the W2003 box is using NAT I think and I'm not familar with
it, it gave me a choice when installing it to choose either Private or
Public and I think I choose Private.  Everything else works fine on the
network.

Can anyone give me some things I can try, I'm running out of ideas.

Thanks
Tristan
www.backpackpro.com

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