Re: System cannot log on - domain not available

From: Michael Giorgio - MVP (michael.giorgio_at_Nospam.mayerson.com)
Date: 03/17/05


Date: Wed, 16 Mar 2005 20:00:22 -0500

Yes you'll need to add the value. Without it you will not have
cached credentials in the event a DC is not available.

"Dave Harris" <ddh76@hotmail.com> wrote in message
news:%23H8RMgzIFHA.2728@TK2MSFTNGP09.phx.gbl...
>I also have this problem incidentally. Worse still though, I don't
>actually have this registry key at all. Is it worth adding it?
>
> "Dave Z" <dzahrobsky@hlmx.com> wrote in message
> news:eKUMLRUGFHA.2180@TK2MSFTNGP10.phx.gbl...
>> Michael -
>>
>> I've checked the registry under
>> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon
>> and it looks like the cachedlogonscount is still set to the default of
>> 10.
>>
>> Can you think of any other things I could try to resolve this problem?
>>
>> - Dave
>>
>>
>> "Michael Giorgio - MS MVP" <Michael.Giorgio@NoSpam.mayerson.com> wrote in
>> message news:ejqfqtcFFHA.1932@TK2MSFTNGP14.phx.gbl...
>>> Hi Dave,
>>>
>>> Sounds like the cached logon credentials are disabled on
>>> this particular machine. Open the registry and navigate to
>>> the following key:
>>>
>>> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon
>>>
>>> Look for cachedlogonscount. If it is set to 0 that's your
>>> problem. Set it to the default of 10.
>>>
>>> "Dave Z" <davezahrobsky@hotmail.com> wrote in message news:
>>>> I configured a laptop (shipped with WinXP Pro SP2) and joined it to my
>>>> domain. Now the user is trying to log into his laptop while away from
>>> the
>>>> office and keeps getting this error:
>>>>
>>>> "The system cannot log you on now because the domain <domain name> is
>>> not
>>>> available"
>>>>
>>>> When the user logs onto the laptop, he normally uses his "domain
>>> account"
>>>> (username, password, and domain name). After gaining access, he would
>>> then
>>>> attach to the internet and access my domain through a VPN. All my
>>> laptops
>>>> are configured the same way.
>>>>
>>>> He's able to log in with the local user profile (changing the domain
>>> name to
>>>> the desktop's). But all his files and settings are on the domain
>>> profile.
>>>>
>>>> I've checked and neither Remote Assistance nor Remote Desktop are
>>> enabled on
>>>> that machine. Microsoft acknowledges the problem and says that a
>>> hotfix was
>>>> created to fix it (KB 824302). Turns out the hotfix is included with
>>>> Service Pack 2.
>>>>
>>>>
>>>> Has anyone seen this behavior? Any advice is much appreciated.
>>>
>>>
>>
>>
>
>



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