Re: System cannot log on - domain not available

From: Michael Giorgio - MVP (michael.giorgio_at_Nospam.mayerson.com)
Date: 03/17/05 

Date: Wed, 16 Mar 2005 19:59:15 -0500

I can't help but think the user is choosing the local machine
instead of the domain. If there is no local account the user
will not be able to logon.
\
"Dave Z" <dzahrobsky@hlmx.com> wrote in message news:
> Michael -
>
> I've checked the registry under
> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon
> and it looks like the cachedlogonscount is still set to the default of 10.
>
> Can you think of any other things I could try to resolve this problem?
>
> - Dave
>
>
> "Michael Giorgio - MS MVP" <Michael.Giorgio@NoSpam.mayerson.com> wrote in
> message news:ejqfqtcFFHA.1932@TK2MSFTNGP14.phx.gbl...
>> Hi Dave,
>>
>> Sounds like the cached logon credentials are disabled on
>> this particular machine. Open the registry and navigate to
>> the following key:
>>
>> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon
>>
>> Look for cachedlogonscount. If it is set to 0 that's your
>> problem. Set it to the default of 10.
>>
>> "Dave Z" <davezahrobsky@hotmail.com> wrote in message news:
>>> I configured a laptop (shipped with WinXP Pro SP2) and joined it to my
>>> domain. Now the user is trying to log into his laptop while away from
>> the
>>> office and keeps getting this error:
>>>
>>> "The system cannot log you on now because the domain <domain name> is
>> not
>>> available"
>>>
>>> When the user logs onto the laptop, he normally uses his "domain
>> account"
>>> (username, password, and domain name). After gaining access, he would
>> then
>>> attach to the internet and access my domain through a VPN. All my
>> laptops
>>> are configured the same way.
>>>
>>> He's able to log in with the local user profile (changing the domain
>> name to
>>> the desktop's). But all his files and settings are on the domain
>> profile.
>>>
>>> I've checked and neither Remote Assistance nor Remote Desktop are
>> enabled on
>>> that machine. Microsoft acknowledges the problem and says that a
>> hotfix was
>>> created to fix it (KB 824302). Turns out the hotfix is included with
>>> Service Pack 2.
>>>
>>>
>>> Has anyone seen this behavior? Any advice is much appreciated.
>>
>>
>
>

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