Re: A great PPTP stumper!
From: Cleve S. (tropchev_at_NOSPAMbellsouth.net)
Date: 11/11/04
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Date: Thu, 11 Nov 2004 15:22:19 -0500
Cletus,
I have users that connect to the internet via 56k dial-up, then PPTP to a
SnapGear router. It's really slow, but it works. I would reconsider your
slow connection theory & look elsewhere. Wish I could be of more help.
Cleve S.
"Cletus Scalo" <CletusScalo@discussions.microsoft.com> wrote in message
news:4B4CEE02-298B-4CF0-92EA-9BDB8082E0BB@microsoft.com...
> I have a customer running SBS 2003. They are using PPTP connections over
> broadband to connect remotely to their server and everything is working
well.
> The server is connected to the Internet with DSL (500k to 750K) using the
> built in firewall with SBS and two NICS, one for the WAN side and one for
the
> LAN side. The users that connect using PPTP that are working well are
> connecting via cable Internet or DSL links 384K and under. However, one of
> the remote users must use StarBand Satellite service to connect to the
> Internet because of the abscence of DSL or Cable in their area. StarBand
> guarantees a minimum of 150k connectivity. This users Internet access for
> browsing and downloading performs well for the speed of the line. A line
> speed test from the Internet says this user is getting an average of 500k
> bandwith. When I try the PPTP connection to the same SBS Server(that the
> other users have no trouble with) I can connect and start to transmit data
> but the connection is always lost within 5 minutes. I enabled logging of
the
> RAS server and captured some logs of the user that are not having problems
> and compared them to the user that is having the problem. The only
difference
> between them is the length of time that they stay connected.
> The Acct-Terminate-Cause field is User-Request 1 in all cases, both with
the
> users that are not having the problem and the user that is having the
> problem. I have a theroy that the satellite Internet access is too slow to
> maintain the PPTP connection but the logs do not seem to prove this out. I
> would expect to see the Acct-Terminate-Cause be something different on the
> problem users trace. It looks as if the client side of the connection
> requests the connection to terminate. Is there a registy setting that
could
> make the server or in this case the client more tolerant of a slow
> connection? Anyone have any thoughts?
>
> --
> Cletus A. Scalo
> Total Technology Integration, Inc.
> www.ttintegrate.com
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