Re: Remote Control

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From: Tom Thompson (mail_at_tthompson.net)
Date: 02/24/04 

Date: Tue, 24 Feb 2004 15:40:46 -0500

I've been using Remote Administrator by Famatech ( http://www.radmin.com/ )
for several years now.

I like the connection features. Allows full control mode and view only mode
as well as file transfer and shutdown/restart/logoff remote machine.
It's small and easy to configure, and inexpensive at $35.00 for two computer
( remote and administrator ) and if anyone is interested, it meets HIPPA
regs

The overhead is rather low, however there have been the rare machine in the
past that it takes excessive processor time.

"Troy" <Troy7k@yahoo.com> wrote in message
news:09ed01c3fb0e$f0caead0$a501280a@phx.gbl...
> I have a 2003 Server & multiple 2000 professional
> workstations. I have been asked to provide remote control
> for a single helpdesk station. This user/station would,
> ideally, be able to actively interact with the end user by
> taking control of their system for teaching purposes or
> let the owner 'see' what certain users are doing. I
> believe I need to use Terminal Services but don't see the
> expense or need for a Terminal Server. It will require
> only one connection at a time, an interaction between 2
> workstations or a workstation and the server. Is there a
> white paper out there to step me through the process of
> doing this, or does anyone have any suggestions?
>
> Thanks in advance,

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