RE: migrated 2003 domain causing Dell servers to hang
From: Rebecca Chen [MSFT] (v-rebc_at_online.microsoft.com)
Date: 11/29/04
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Date: Mon, 29 Nov 2004 06:00:09 GMT
Hi Alex,
This issue seems uncommon. I have a couple of questions regarding to this
issue:
1. Do you mean the win2k3 server DC migrated from NT shutdown very slowly
if you join Dell 1850s and 750s into win2k3 domain?
2. Are Dell 1850s and 750s member servers or you have promoted them to be
an additional DC?
3. Does this issue immediately disappear if you disjoin Dell 1850s and 750s
from Win2k3 domain?
I suggest you use the following steps to isolate this issue:
Step 1: Keep Dell 1850s and 750s join the domain.
NOTE: Before take any action, please empty the Event logs.
1. Refer to the following KB to perform a Clean Boot on win2k3 sever,
disable all startup items and non-MS services. The steps are the same in
win2k3:
Q310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/support/kb/articles/q310/3/53.asp
2. Bring up the Services by key in "services.msc" in Run box
3. Disable SQL Server service and set it startup "manually", also set
Exchange service not to startup. If you have other main application
service, please do the same steps.
4. Shutdown immediately, how long does it take?
5. Save the event logs, zip them and named it Join.
Step 2: Disjoin Dell server from the domain.
NOTE: Before take any action, please empty the Event logs.
Repeat the same process as step1, shutdown the DC, how long does it take?
Save the event logs, zip them and named it as Disjoin.
As you know, it will take some time to shutdown the DC if there are many
processes running. The machine need to shutdown all process, save the
settings and shutdown the machine.
If win2k3 DC takes much long time in step 1, please refer to the following
article to enable verbos shutdown. Reproduce this issue, please observe
which process takes long time during shutdown.
325376 How To Enable Verbose Startup, Shutdown, Logon, and Logoff Status
http://support.microsoft.com/?id=325376
Any update, let us get in touch!
Best regards,
Rebecca Chen
MCSE2000 MCDBA CCNA
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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>From: bladeraptor@hotmail.com (bladeraptor)
>Newsgroups: microsoft.public.windows.server.migration
>Subject: migrated 2003 domain causing Dell servers to hang
>Date: 26 Nov 2004 02:31:38 -0800
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>Hi
>
>We have bought in a clutch of new dell servers (1850s and 750s) into
>our environent and something weird happens when we join them to our
>migrated Windows NT4 - 2003 domain.
>
>Usualy on our network, our existing collection of Dell servers running
>SQL, file shares etc. take between 2 seconds and a minute to shut
>down.
>
>With these new servers, once we join them to the migrated domain they
>go from taking 2-3 seconds to shutdown to up to 5 minutes to shutdown.
>
>We have been bashing this backwards and forwards wih Dell for weeks
>now - we inititally said it was problems with their architecture, then
>with the Intel NICs on the servers and they in return said it was
>incompatibilities with our 'vanilla' Cisco network environment.
>
>Our partner Omnetica who is providing our Cisco Approved support have
>verifed that as far as they can see it is not the physical network.
>
>This is backed up by the fact that the servers behave normally when
>physically connected to the network, i.e. accessing file resources and
>ODBC connections into the domain (while not joined to it - but logged
>on as local administrator n the server in question) The servers begin
>this problem of not shutting down only when actually joined to the
>domain.
>
>We also tested creating a fresh 'vanilla' Windows 2003 domain and
>added the problem servers to this. In this 'vanilla' Windows 2003
>domain environment running over the same Cisco physical network. The
>servers shut down normally
>
>So as far as we can see the problem is around our migrated Windows2003
>domain. Are you aware of any issues with for example Wins vs DNS in a
>migrated environment causing network problems?
>
>The consesnus now is that there must be some protocol traffic flying
>arround that is leaving a session or something else open on these new
>dell servers so they are unable to shut down normally
>
>Any help or thoughts would be greatly appreciated
>
>Kind regards
>
>Alex Tanner
>
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- In reply to: bladeraptor: "migrated 2003 domain causing Dell servers to hang"
- Next in thread: bladeraptor: "Re: migrated 2003 domain causing Dell servers to hang"
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