Re: NT4 Server box fails to logon in upgraded AD Domain

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Jerry (jerry.giacinto_at_ketteng.com.nospam.com)
Date: 08/11/04


Date: Wed, 11 Aug 2004 10:23:15 -0700

Manos,

  Typically, when I've gotten this error message, I've been able to fix it
by doing one of two things:

1) If the computer no longer shows up or is grayed out in the computer
accounts for the domain, simply add a "new" computer to the domain using the
name of the computer.

If that doesn't work...

2) Delete the computer account from the domain. Then, at the MAIL server,
add it to a workgroup named WORKGROUP, restart, then add it to the domain.

Hope this helps,
  Jerry

By the way, we're going through a similar process here. Have you had any
problems running Windows Update or Automatic Updates on your Win2003 servers
after the migration?

"Manos Anastasiadis" <am@isc.tuc.gr> wrote in message
news:OZE72g5fEHA.3148@TK2MSFTNGP10.phx.gbl...
> Hi all,
>
> We have a plain-old NT4 domain with a PDC/BDC pair
> (PDC / BDC1) + an Exchange Server 5.5 (MAIL) that is
> still up and running.
> We currently are in the middle of the development phase
> of upgrading to Windows Server 2003 and Exchange Server
> 2003.
>
> During the process we decided to make things easier and
> perform an upgrade instead of migration and followed
> these steps:
> - Setup a second BDC (say BDC2).
> - Took BDC2 off-line and moved it on a separate network-leg,
> independent from the original domain.
> - Promoted BDC2 to PDC (NOTE: off-line).
> - Upgraded BDC2 to WS2003 and got AD
> (Windows-Interim level).
> - Formed a net with BDC2 and two brand-new WS2003 servers
> (say DC1, DC2); made the latter AD Domain Controllers,
> configured DNS.
> - Transferred all FSMO roles to DC1 (PDC Emulator too)
> and set both DC1 and DC2 to be GCs.
> - Took the original BDC2 off.
>
> Up to this point we have a new enivironment for testing
> purposes that will finally become the new 'production'
> enivironment. Connected a couple of W2K-Pro/SP4
> workstations to verify it was working ok
> (user logon, GPOs etc).
>
> Our next step would be to migrate Exchange 5.5 to
> Ex2003, so we did the following things:
> - Setup a new WS2003 server to hold the new
> Exchange 2003 mail Server (say ES).
> - Installed Exchange Tools (ExAllTools.exe) in order to
> run ExDeploy to perform preliminary tests and install
> AD Connector.
> - Temporarily took our production mail server (MAIL,
> NT4.0 Server/SP6, Ex5.5/SP4) off-line,
> added it to the network leg formed by DC1, DC2 & ES
> and rebooted it.
>
> The problem came along here:
> When we tried to logon to the MAIL server using a valid
> User account imported from the original NT4 domain, we got
> the following error message:
> "The system could not log you on to this domain because
> the system's computer account in its primary domain is
> missing or the password on that account is incorrect."
>
> As a consequence the Exchange services failed to start,
> since they are configured to use another valid domain User
> account, which also fails to login. So does the ExDeploy tests.
>
> NOTES:
> - All hot-fixes have been applied to the machines mentioned,
> up to ms04-025.
> - Network connecticity works fine (tested using ping).
> - The User account used for the failed logon is valid,
> so is its password (we've been using it without any problem
> to log-in to the WS2003 boxes, DC1, DC2 and ES).
> - The MAIL Computer account still exists in AD,
> so do the original NT4 domain controllers which are
> NOT connected to the test network. I guess that
> this should not be an issue, since DC1 or DC2 should
> authenticate accounts.
> - No firewall or IPSec applied to the test environment yet
> - The registry value for anonymous access on DC1, DC2 is:
> HKLM\SYSTEM\CurrentControlSet\Control\LSA
> RestrictAnonymous = 1
> - We checked http://support.microsoft.com/?id=kb;en-us;259736
> but the specified registry value exists and has the exact
> value as specified in the document:
> HKLM\SOFTWARE\Microsoft\RPC\SecurityService
> 68 = "netlogon.dll"
>
> Any ideas on how to solve this issue?
> Sorry for the lengthy e-mail.
>
> TIA
>
> -------------------------
> Manos Anastasiadis
> Systems Engineer
>
>
>



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