File Attributes a real stumper

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Here is the issue. I have a file that is a pain in the filesystem. It is a
Hidden System file that does not belong there. A user downloaded the file
and it has been there ever since. You cannot change the attributes with
attrib as it stated that the file is not found. I have run chsdsk and it is
still there. Can someone assist me in how to get rid of this blemish?
Thanks alot.
.

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