Re: Can't view reg key HKLM\SW\MS\Windows\CurrentVersion

Yes, we checked all of the permissions, but were unable to propogate them to
the key, as Windows could not verifiy permissions on the 'missing key'

A reboot fixed the problem completely. Seems like a no brainer but we have
had serious SAN problems on reboots of that server, so we were very hesitant
to reboot it.

Thank you for the suggestion - it is resolved.

"Jabez Gan [MVP]" wrote:

Have you tried right clicking on HKLM\SW\MS\Windows\CurrentVersion and
seleect Permission and make sure that the logged on uesr has the ncecessary
permissions?

--
Jabez Gan
Microsoft MVP: Windows Server
http://www.msblog.org


"JT" <JT@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:15C63650-9DF9-4525-B343-D41B28DF8902@xxxxxxxxxxxxxxxx
I have a Windows 2003 Server (SP1). It's primary role is a production
database server running SQL 2000. It runs IIS and a few other custom
apps,
but mostly it is SQL intensive. We had some minor SQL problems and then
our
DBA noticed that Outlook / mapi was not working for SQL alerts.

In troubleshooting the Outlook problem, I noticed that I could not view
the
registry key HKLM\SW\MS\Windows\CurrentVersion. When I try to expand the
key, I get an error 'Cannot open CurrentVersion - Error while opening
key'.

I am also unable to open most of the applications under Control Panel.

Has anyone seen this before? I have not rebooted the server yet. I am
concerned that Windows may not start. Is there anything that I can do
before
a reboot to fix the registry problems?

I have a good backup, but would like to mitigate the issue if possible
before rebooting.

Thanks for any suggestions (and Yes I know it needs SP2 :)

- JT

.

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