Windows 2003 - can't back up system state

I posted this several days ago, but got limited response. So I'm asking
again but giving fuller information in the hope that someone can point
me in the right direction. I suspect that unless I can repair/reinstall
the Volume Shadow Copy Service, I'm facing a "nuke and rebuild" :(

This is a Windows 2003 standard server domain controller. Recently I
changed anti-virus vendor and something went awry while uninstalling the
old software and installing the new, so that I'm now getting the
following errors when my scheduled task to back up the system state
runs.

All help gratefully received,

Geoff.


From the Application event log:

Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 20
Date: 4/6/2008
Time: 23:59:19
User: N/A
Computer: GJCTS03
Description:
Volume Shadow Copy Service error: A critical component required by the
Volume Shadow Copy service is not registered. This might happened if an
error occurred during Windows setup or during installation of a Shadow
Copy provider. The error returned from CoCreateInstance on class with
CLSID {40700425-0080-11d2-851f-00c04fc21759} and Name
MSSQL_ClientVirtualDeviceSet is [0x80040154].

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 2d 20 43 6f 64 65 3a 20 - Code:
0008: 53 51 4c 56 46 52 5a 43 SQLVFRZC
0010: 30 30 30 30 30 32 31 33 00000213
0018: 2d 20 43 61 6c 6c 3a 20 - Call:
0020: 53 51 4c 56 46 52 5a 43 SQLVFRZC
0028: 30 30 30 30 30 31 37 36 00000176
0030: 2d 20 50 49 44 3a 20 20 - PID:
0038: 30 30 30 30 34 33 32 34 00004324
0040: 2d 20 54 49 44 3a 20 20 - TID:
0048: 30 30 30 30 35 33 31 36 00005316
0050: 2d 20 43 4d 44 3a 20 20 - CMD:
0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO
0060: 57 53 5c 53 79 73 74 65 WS\Syste
0068: 6d 33 32 5c 76 73 73 76 m32\vssv
0070: 63 2e 65 78 65 20 20 20 c.exe
0078: 2d 20 55 73 65 72 3a 20 - User:
0080: 4e 54 20 41 55 54 48 4f NT AUTHO
0088: 52 49 54 59 5c 53 59 53 RITY\SYS
0090: 54 45 4d 20 20 20 20 20 TEM
0098: 2d 20 53 69 64 3a 20 20 - Sid:
00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18

--------------------------------------------

Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 6008
Date: 4/6/2008
Time: 23:59:19
User: N/A
Computer: GJCTS03
Description:
Sqllib error: Failed to create VDS object. hr = 0x80040154.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 2d 20 43 6f 64 65 3a 20 - Code:
0008: 53 51 4c 56 46 52 5a 43 SQLVFRZC
0010: 30 30 30 30 30 32 32 33 00000223
0018: 2d 20 43 61 6c 6c 3a 20 - Call:
0020: 53 51 4c 56 46 52 5a 43 SQLVFRZC
0028: 30 30 30 30 30 31 37 36 00000176
0030: 2d 20 50 49 44 3a 20 20 - PID:
0038: 30 30 30 30 34 33 32 34 00004324
0040: 2d 20 54 49 44 3a 20 20 - TID:
0048: 30 30 30 30 35 33 31 36 00005316
0050: 2d 20 43 4d 44 3a 20 20 - CMD:
0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO
0060: 57 53 5c 53 79 73 74 65 WS\Syste
0068: 6d 33 32 5c 76 73 73 76 m32\vssv
0070: 63 2e 65 78 65 20 20 20 c.exe
0078: 2d 20 55 73 65 72 3a 20 - User:
0080: 4e 54 20 41 55 54 48 4f NT AUTHO
0088: 52 49 54 59 5c 53 59 53 RITY\SYS
0090: 54 45 4d 20 20 20 20 20 TEM
0098: 2d 20 53 69 64 3a 20 20 - Sid:
00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18

----------------------------------------------

Event Type: Error
Event Source: NTBackup
Event Category: None
Event ID: 8019
Date: 4/6/2008
Time: 23:59:23
User: N/A
Computer: GJCTS03
Description:
End Operation: Warnings or errors were encountered.
Consult the backup report for more details.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


-----------------------------------------------

Here's the backup report from manually attempting to backup system
state:

Backup Status
Operation: Backup
Active backup destination: File
Media name: "SystemState2.bkf created 4/7/2008 at 10:13"

Volume shadow copy creation: Attempt 1.
"MSDEWriter" has reported an error 0x800423f4. This is part of System
State. The backup cannot continue.

Error returned while creating the volume shadow copy:800423f4
Aborting Backup.

----------------------

The operation did not successfully complete.

----------------------
.

Relevant Pages

  • RE: Backup Failure and Other Errors
    ... I understand that the backup task failed after a hard ... it is time-out Errors which Occur in Volume Shadow Copy ... Service Writers ... service writers (programs such as SQL, Exchange Server, operating system ...
    (microsoft.public.windows.server.sbs)
  • Re: sbs backup / volume shadow copy problem
    ... You know Dan, if just reapplying SBS 2003 SP1 doesn't fix it, it may be at ... I'm running the wizard from the Server Management app. ... there were two other options under Configure Backup; ... Volume Shadow Copy space requirements. ...
    (microsoft.public.windows.server.sbs)
  • RE: VSS Error 12293 & 7001
    ... In the ''Shadow copies'' tab, ... Shadow copy tasks appear similar to "VSS ... What's the backup program you are using? ... Do you use the SBS backup ...
    (microsoft.public.windows.server.sbs)
  • RE: SBS 2003 shadow copy
    ... Thanks for posting in our newsgroup and also for Michael's input. ... backup and the shadow copy services stops and the backup fails. ... Click Services tab and select Hide All Microsoft Services and Disable ...
    (microsoft.public.windows.server.sbs)
  • Re: Backing up SBS 2003
    ... in SBS backup, but I don't like this idea for two reasons. ... > Shadow Copy Service" can help us to resolve the issue like this. ... > Microsoft Windows XP and Microsoft Windows Server 2003 operating systems, ... > Microsoft Online Partner Support ...
    (microsoft.public.windows.server.sbs)
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