Re: Stop-Error: Terminalserver reboots weekly - ntkrpamp.exe
- From: Andreas.Konrad <AndreasKonrad@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 14 Feb 2008 00:22:01 -0800
Sorry, here is the next minidump after installing the hotfix... :-(
Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\d\Analysedaten\BSOD_NTCL0512\Mini020908-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is:
SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2003 Kernel Version 3790 (Service Pack 2) MP (16 procs) Free
x86 compatible
Product: Server, suite: Enterprise TerminalServer
Built by: 3790.srv03_sp2_qfe.071022-1210
Kernel base = 0x80800000 PsLoadedModuleList = 0x808a8e48
Debug session time: Sat Feb 9 01:45:34.232 2008 (GMT+1)
System Uptime: 0 days 12:29:43.359
Loading Kernel Symbols
..........................................................................................................................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*
*
* Bugcheck Analysis
*
*
*
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 100000D1, {0, d0000002, 8, 0}
Probably caused by : ntkrpamp.exe ( nt!KiIdleLoop+a )
Followup: MachineOwner
---------
14: kd> !analyze -v
*******************************************************************************
*
*
* Bugcheck Analysis
*
*
*
*******************************************************************************
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 00000000, memory referenced
Arg2: d0000002, IRQL
Arg3: 00000008, value 0 = read operation, 1 = write operation
Arg4: 00000000, address which referenced memory
Debugging Details:
------------------
READ_ADDRESS: 00000000
CURRENT_IRQL: 2
FAULTING_IP:
+0
00000000 ?? ???
PROCESS_NAME: Idle
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: DRIVER_FAULT_SERVER_MINIDUMP
BUGCHECK_STR: 0xD1
LAST_CONTROL_TRANSFER: from f779fee0 to 00000000
FAILED_INSTRUCTION_ADDRESS:
+0
00000000 ?? ???
STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
f7916d30 f779fee0 8086feb9 f779f000 a3863af8 0x0
f7916d50 8088f2b2 00000000 0000000e 00000000 0xf779fee0
f7916d54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0xa
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiIdleLoop+a
8088f2b2 f390 pause
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiIdleLoop+a
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrpamp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 471cab92
FAILURE_BUCKET_ID: 0xD1_CODE_AV_NULL_IP_nt!KiIdleLoop+a
BUCKET_ID: 0xD1_CODE_AV_NULL_IP_nt!KiIdleLoop+a
Followup: MachineOwner
---------
"Thee Chicago Wolf" wrote:
.Well, downloaded and installed the hotfix. Improvements will be shown within
the next days. I'll keep you posted.
Thanks so far.
Great. Let the group know if there's been any improvement. It would be
good to know this does address the issues you've been facing and can
be recommended to others.
- Thee Chicago Wolf
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