Re: client windows updates fail

In news:F63749AA-E63A-46C1-A51E-FDA819942887@xxxxxxxxxxxxx,
Leonard <Leonard@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
well I am making progress

reset security setting on 1 pc and that seamed to work but on a 2nd
pc I have to manually install the windows genuine advantage tool
kb892130

IE7 now loaded ok and installed

then I ran windows update again and the following updates fail to
install and they all have the same error code :Error Code: 0x8007F004

Update for Windows XP (KB896344)
Update for WMDRM-enabled Media Players (KB891122)
Microsoft Base Smart Card Cryptographic Service Provider Package: x86
(KB909520)
Update for Windows XP (KB920342)
Remote Desktop Connection (Terminal Services Client 6.0) for Windows
XP (KB925876)
Security Update for Internet Explorer 7 for Windows XP
(KB938127)Error Code: 0x8007F004
Microsoft .NET Framework 3.0: x86 (KB928416)Error Code: 0x8007F004
Windows Media Player 11 Error Code: 0x8007F004


hope you can help further

thanks for your help so far

My pleasure. Let's see if I can help. It seems error 0x8007F004 points to an
IE issue, possibly trusted zones, IE security levels too high, ActiveX not
allowed, or digital sigs control is damaged, but on the whole domain?

That's why I am still thinking you have domain level security set really
high. f you had to set it on one workstation and it partially worked, it's
telling me you set something domain wide. Was there a high secure template
set at the domain level? What exactly did you do at the domain level as far
as security?

Maybe when you restarted after the IE7 install, the domain security settings
applied again at logon and/or startup and locked itself down.


For what it's worth, error 0x8007F004 points to the following hits. Try the
Microsoft one first.

Error 0x800B0004 The subject is not trusted for the specified action:
http://support.microsoft.com/kb/555334

Windows Update Fails - Error 0x800B0004 - PDF version:
http://www.updatexp.com/support-files/0x800b0004.pdf

Windows Update Fails - Error 0x800B0004:
http://www.updatexp.com/0x800B0004.html

Ace



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