Re: Windows Server 2003 SP2 Fails - 'Access is Denied' (PLEASE HE
- From: "Jabez Gan [MVP]" <mingteikg@xxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 7 Dec 2007 01:48:54 +0800
Please zip the log file and email to me at mingteikg [ at ] mvps. org
It could take some time before I respond back through email, so please be patient ;)
--
Jabez Gan
Microsoft MVP: Windows Server - File Storage
"SteveR" <SteveR@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:66B2B0AC-2E2A-4242-AABE-6A4A99AC727E@xxxxxxxxxxxxxxxx
Jabez,
I rebooted in SAFE Mode so that I could rename the SoftwareDistribution
folder. After renaming the folder, I rebooted my server in standard mode. I
then went to Windows Update, had the service check for the latest updates, it
detected Windows Server 2003 SP2. I downloaded it (i wanted to get a fresh
copy). Then I went through the update process and it Failed again. :-(
Bummer...
Is there some type of security audit I can run that reset registry settings
to the defaults (e.g., secedit)
I tried including the log files but there is a little to the size of an
email you can post. Is it possible I can email you the files? my email is
steve.romankiw@xxxxxxxxxx
Thanks.
Steve
PS. I appreciate the time and effort
"Jabez Gan [MVP]" wrote:
Hey Steve,
Please stop the service Automatic update and rename the SoftwareDistribution
folder, and re-start the Automatic Update service.
If it still fails, try rebootign to safe mode and see if you can do the
installation there... If it fails, post the latest 2 log files ;)
--
Jabez Gan
Microsoft MVP: Windows Server - File Storage
"SteveR" <SteveR@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:112A1681-E668-4C99-8C00-16998EA8ADB3@xxxxxxxxxxxxxxxx
> Jabez,
>
> i am running the sp2 update as a member of the local adminstrators > group.
> I
> have even tried to run under the administrator username but this did > not
> work
> either.
>
> I tried your suggestion of renaming SoftwareDistibution. > Unforatunately,
> something had a lock on this folder. I checked permissions and
> administrators had full-access. So, I renamed each of the sub-folders
> within
> SD. For example, DataStore became DataStore_.
>
> This update still failed.
>
> This time I have a different error message.
>
> 1186.062: Starting process: C:\WINNT\system32\rundll32.exe
> C:\WINNT\system32\sysdm.cpl,EnableExecuteProtectionSupport
> 1188.172: Return Code = 0
> 1188.172: Num Ticks for Copying files : 491203
> 1188.172: Starting process: C:\WINNT\uddisp.exe install
> "c:\22bc4df21616c092ee65fc\i386\\"
> 1189.172: Return Code = 0
> 1189.422: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
> ProductInstall.GlobalRegistryChanges.Install error: 0x5
> 1189.422: INF_REGISTRY Failed
> 1189.422: DoInstallation:DoRegistryUpdates failed
> 1211.406: Unregistration of sprecovr successful
> 1211.656: Access is denied.
> 1321.281: Message displayed to the user: Access is denied.
> 1321.281: User Input: OK
> 1321.312: Service Pack 2 installation did not complete.
>
> Select 'OK' to undo the changes that have been made.
> 1326.703: Message displayed to the user: Service Pack 2 installation > did
> not
> complete.
>
> Select 'OK' to undo the changes that have been made.
> 1326.703: User Input: OK
> 1326.719: Starting process:
> C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u -z
> 1873.047: Software Update Rollback has completed with return code > 0xbc2.
> This rollback requires a reboot.
> 1873.047: Service Pack 2 installation did not complete.
>
>
> What can I do to get more information? I have read on the web that by
> setting the LogLevel to xFFFF you can get more detail information. All
> these
> tips referred to XP. This does not seem to work for WS 2003.
>
> Thanks again for your help.
>
> Steve
>
> "Jabez Gan [MVP]" wrote:
>
>> Hey Steve,
>>
>> Hmm... What permission does the user account has? Have you tried using
>> the
>> built in Administrator account to do the installation?
>>
>> Also try renaming the softwaredistribution folder to
>> softwaredistribution_
>> and re-run the installer...
>>
>> -- >> Jabez Gan
>> Microsoft MVP: Windows Server - File Storage
>> "SteveR" <SteveR@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:CC597F90-EC11-47CC-B7F1-974FC077C656@xxxxxxxxxxxxxxxx
>> > Dear Community,
>> >
>> > I have search high and low for any anwswer to my Windows Server 2003
>> > SP2
>> > upgrade, but I have not been able to find an answer.
>> >
>> > I am trying to upgrade my server from RTM to SP2. Each time I try >> > to
>> > apply
>> > SP2 it fails with 'Access is Denied'. Then the system rolls back >> > its
>> > changes.
>> >
>> > I have reviewed the svcpack.log file. Here is a copy of the tail >> > end
>> > of
>> > the
>> > file.
>> >
>> > 1030.390: Starting process: C:\WINNT\system32\rundll32.exe
>> > C:\WINNT\system32\sysdm.cpl,EnableExecuteProtectionSupport
>> > 1031.937: Return Code = 0
>> > 1031.937: Num Ticks for Copying files : 417797
>> > 1031.937: Starting process: C:\WINNT\uddisp.exe install
>> > "c:\winnt\softwaredistribution\download\997d565a9b554014a4a76b1acff3b71d\i386\\"
>> > 1032.609: Return Code = 0
>> > 1032.953: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
>> > ProductInstall.GlobalRegistryChanges.Install error: 0x5
>> > 1032.953: INF_REGISTRY Failed
>> > 1032.953: DoInstallation:DoRegistryUpdates failed
>> > 1053.125: Unregistration of sprecovr successful
>> > 1053.359: Access is denied.
>> > 31416.718: Message displayed to the user: Access is denied.
>> > 31416.718: User Input: OK
>> > 31416.734: Service Pack 2 installation did not complete.
>> >
>> > Select 'OK' to undo the changes that have been made.
>> > 31417.390: Message displayed to the user: Service Pack 2 >> > installation
>> > did
>> > not complete.
>> >
>> > Select 'OK' to undo the changes that have been made.
>> > 31417.390: User Input: OK
>> > 31417.390: Starting process:
>> > C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u -z
>> > 31919.500: Software Update Rollback has completed with return code
>> > 0xbc2.
>> > This rollback requires a reboot.
>> > 31919.515: Service Pack 2 installation did not complete.
>> >
>> >
>> > As you can see, it is not very helpful.
>> >
>> > I then tried modifying the
>> > HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\LogLevel entry. >> > I
>> > tried
>> > changing this value to xFFFF in order to get more versbose >> > information
>> > in
>> > the
>> > setupapi.log file, but nothing help appeared in this file. In fact,
>> > prior
>> > to
>> > starting the SP2 upgrade, the value of LogLevel was xFFFF. After
>> > starting
>> > the SP2 upgrade, LogLevel was changed to x200000000. This overrides >> > my
>> > xFFFF.
>> >
>> > I am at a loss, any help would be appreciated.
>> >
>> > Thanks.
>> >
>> > Steve
>> >
>> >
>> >
>>
>>
.
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- From: SteveR
- Re: Windows Server 2003 SP2 Fails - 'Access is Denied' (PLEASE HELP)
- From: Jabez Gan [MVP]
- Re: Windows Server 2003 SP2 Fails - 'Access is Denied' (PLEASE HE
- From: SteveR
- Re: Windows Server 2003 SP2 Fails - 'Access is Denied' (PLEASE HE
- From: Jabez Gan [MVP]
- Re: Windows Server 2003 SP2 Fails - 'Access is Denied' (PLEASE HE
- From: SteveR
- Windows Server 2003 SP2 Fails - 'Access is Denied' (PLEASE HELP)
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