Re: Windows Server 2003 SP2 Fails - 'Access is Denied' (PLEASE HELP)
- From: "Jabez Gan [MVP]" <mingteikg@xxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 5 Dec 2007 01:16:23 +0800
Hey Steve,
Hmm... What permission does the user account has? Have you tried using the built in Administrator account to do the installation?
Also try renaming the softwaredistribution folder to softwaredistribution_ and re-run the installer...
--
Jabez Gan
Microsoft MVP: Windows Server - File Storage
"SteveR" <SteveR@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:CC597F90-EC11-47CC-B7F1-974FC077C656@xxxxxxxxxxxxxxxx
Dear Community,
I have search high and low for any anwswer to my Windows Server 2003 SP2
upgrade, but I have not been able to find an answer.
I am trying to upgrade my server from RTM to SP2. Each time I try to apply
SP2 it fails with 'Access is Denied'. Then the system rolls back its changes.
I have reviewed the svcpack.log file. Here is a copy of the tail end of the
file.
1030.390: Starting process: C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\sysdm.cpl,EnableExecuteProtectionSupport
1031.937: Return Code = 0
1031.937: Num Ticks for Copying files : 417797
1031.937: Starting process: C:\WINNT\uddisp.exe install
"c:\winnt\softwaredistribution\download\997d565a9b554014a4a76b1acff3b71d\i386\\"
1032.609: Return Code = 0
1032.953: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
ProductInstall.GlobalRegistryChanges.Install error: 0x5
1032.953: INF_REGISTRY Failed
1032.953: DoInstallation:DoRegistryUpdates failed
1053.125: Unregistration of sprecovr successful
1053.359: Access is denied.
31416.718: Message displayed to the user: Access is denied.
31416.718: User Input: OK
31416.734: Service Pack 2 installation did not complete.
Select 'OK' to undo the changes that have been made.
31417.390: Message displayed to the user: Service Pack 2 installation did
not complete.
Select 'OK' to undo the changes that have been made.
31417.390: User Input: OK
31417.390: Starting process:
C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u -z
31919.500: Software Update Rollback has completed with return code 0xbc2.
This rollback requires a reboot.
31919.515: Service Pack 2 installation did not complete.
As you can see, it is not very helpful.
I then tried modifying the
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\LogLevel entry. I tried
changing this value to xFFFF in order to get more versbose information in the
setupapi.log file, but nothing help appeared in this file. In fact, prior to
starting the SP2 upgrade, the value of LogLevel was xFFFF. After starting
the SP2 upgrade, LogLevel was changed to x200000000. This overrides my xFFFF.
I am at a loss, any help would be appreciated.
Thanks.
Steve
.
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