Re: Having to restart print server

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"Supposedly" it's not being turned off. We can have a user call up and say
that this printer isn't printing and we can see that it's offline and
there's print jobs waiting. We can then go on the server and restart the
print service and that fixes it for the time being. I'm curious if it's
going in to Standby or Power Save mode. I'll have to check on that the next
time it happens.

"Mathieu CHATEAU" <gollum123@xxxxxxx> wrote in message
news:OvNuM8HAIHA.1208@xxxxxxxxxxxxxxxxxxxxxxx
You may also look after users, they tends to switch off printers or play
around some times.
If they switch off the printer, windows will put it offline.

--
Cordialement,
Mathieu CHATEAU
http://lordoftheping.blogspot.com


"Matt" <matt@xxxxxxxxxx> wrote in message
news:Ocgfa5HAIHA.4656@xxxxxxxxxxxxxxxxxxxxxxx
We can still print to every printer but this one. Once we restart the
print service, any print jobs for this Genicom will take off and work
fine. I'm not sure if it can go in to standby or power save mode or not.
That's something I'd have to check. It only happens occasionally, not
every day.

"Mathieu CHATEAU" <gollum123@xxxxxxx> wrote in message
news:%23MnvkfGAIHA.3916@xxxxxxxxxxxxxxxxxxxxxxx
Hello,

while this one doesn't work, you can print still print to others without
restarting the spooler ?

Can this printer go to standby mode or any power saving mode ?


--
Cordialement,
Mathieu CHATEAU
http://lordoftheping.blogspot.com


"Matt" <matt@xxxxxxxxxx> wrote in message
news:%23XvKQhEAIHA.3900@xxxxxxxxxxxxxxxxxxxxxxx
Hi,

I have a Windows 2003 domain and we have a Genicom 5000 printer that
ocassionally will not print until we restart the print service on the
server. After that, it prints fine for awhile. This happens about
once a week. It's the only printer on our network that does it. The
firmware is up-to-date on it and it is using a Generic driver because
it is a line printer. Any ideas as to what could be causing this?

Thanks.

Matt







.

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