Re: 60-70 Printers going offline last two nights

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Yes, our printers are static assigned. Most of our printers will go into
power saving mode, especially the newer Laserjets. The offline status doesn't
seem to follow a consistent pattern in relation to the power down status. A
user will send a print job, for example, and it will be powered on but
nothing shows up. And as users often do, they power the thing off a few times
for good measure!
--
Sandy Wood
Orange County District Attorney


"Mathieu CHATEAU" wrote:

If SCOM see nothing, must be ok.

All your printers are using static ip ?

Does your printer have a standby mode to save power ?

--
Cordialement,
Mathieu CHATEAU
http://lordoftheping.blogspot.com


"Sandy Wood" <sandy.wood@xxxxxxxxxx> wrote in message
news:F66E6824-748B-41D3-B032-760C1F6750F3@xxxxxxxxxxxxxxxx
Yes, we do. We use System Center Operations Manager 2007. It keeps a
pretty
good eye on things for us. RAM and CPU usage are very minimal. I'm
guessing
it happens at night because I only notice it when I come in the morning.
The
only other thing that may be at play is that this server is also a DHCP
server and it has a memory leak in tcpsvcs (this happens on several of our
DHCP servers and appears to be widespread from the activity out on Google)
that requires us to restart it every night at midnight.
--
Sandy Wood
Orange County District Attorney


"Mathieu CHATEAU" wrote:

Do you graph your server cpu/ram usage ?
Maybe it was too busy and could not connect to them (and so put them
offline)
This happens only at night ?
If every night, you may add a script to monitor what's going on

--
Cordialement,
Mathieu CHATEAU
http://lordoftheping.blogspot.com


"Sandy Wood" <sandy.wood@xxxxxxxxxx> wrote in message
news:793882C8-1A54-4CF8-ADF2-3C7712865576@xxxxxxxxxxxxxxxx
Nothing in the event logs at all. That's what's so frustrating. No
power
outages or updates even. The only thing that happened was a nightly
differential backup.
--
Sandy Wood
Orange County District Attorney


"Mathieu CHATEAU" wrote:

Hello,

any windows update applied during the night ? Any network/power lost ?
Any new driver ?
eventlog error ?

--
Cordialement,
Mathieu CHATEAU
http://lordoftheping.blogspot.com


"Sandy Wood" <sandy.wood@xxxxxxxxxx> wrote in message
news:55C6E7B9-39DD-4057-B5FA-8F4C3CE653C1@xxxxxxxxxxxxxxxx
Our main print server, Windows 2003 R2, SP2, hosts about 130
printers.
HP
LaserJets, Xerox Document Centers. The last two nights I've seen
over
60
of
the printers sitting Offline. I can't manually put them online, I
have
to
stop and start the Spooler service to bring them back. This happens
to
a
variety of printers, it's not specific to a certain driver. I've got
nothing
in my App or Sys logs that gives me any clues. Are there any other
diagnostic
tools to dig a bit deeper into this?
--
Sandy Wood
Orange County District Attorney






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