Re: Windows 2003 SP2 Print issues

Hi Yeffer,

I am just writing to see how everything is going. If you have any updates
or need any further assistance on this issue, please feel free to let me
know.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
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--------------------
| X-Tomcat-ID: 30906590
| References: <O#3dsUEqHHA.1144@xxxxxxxxxxxxxxxxxxxx>
<OB$N9bEqHHA.4544@xxxxxxxxxxxxxxxxxxxx>
<OSnHfZHqHHA.4532@xxxxxxxxxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: v-kzhao@xxxxxxxxxxxxxxxxxxxx ("Ken Zhao [MSFT]")
| Organization: Microsoft
| Date: Thu, 07 Jun 2007 02:20:28 GMT
| Subject: Re: Windows 2003 SP2 Print issues
| X-Tomcat-NG: microsoft.public.windows.server.general
| Message-ID: <XGpN0pKqHHA.3892@xxxxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.general
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| NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
|
| Hello Yeffer,
|
| Thank you for using newsgroup!
|
| From your post, we cannot make sure if the issue is related to the
printer
| driver. Please first remove and reinstall it to test the issue.
|
| If the problem persists, please try to clean the printer subsystem
| completely and then monitor the issue again.
|
| WARNING
| =========
| a) Using Registry Editor incorrectly can cause serious problems that may
| require you to reinstall your operating system. Microsoft cannot
guarantee
| that problems resulting from the incorrect use of Registry Editor can be
| solved. Use Registry Editor at your own risk.
|
| For information about how to edit the registry, view the "Changing Keys
and
| Values" Help topic in Registry Editor (Regedit.exe) or the "Add and
Delete
| Information in the Registry" and "Edit Registry Data" Help topics in
| Regedt32.exe. Note that you should back up the registry before you edit
it.
|
| b) Using this method will remove all of the printer drivers installed on
| the system. You need to reinstall the printer drive in order for the
| printer to work.
|
| 1. Log into the system as an administrator, click Start >> Run, input
| regedit and click OK to run regedit.exe.
|
| 2. Navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print,
| click Registry->Export Registry File on the menu, and export the current
| key to a REG file for backup. (Note: You may double click on the REG file
| in Windows Explorer to restore the original settings)
|
| 3. Navigate to
|
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Environment\Window
| s NT x86\Drivers, remove both the Version-2 and Version-3 keys.
|
| 4. Remove all sub keys under
| HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Printers. (DO
NOT
| REMOVE THE PRINTERS KEY.)
|
| 5. Navigate to
|
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Environment\Window
| s NT x86\PrintProcessors, delete any processor that is not the following:
|
| winprint
|
| 6. Navigate to
| HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Providers,
delete
| any provider that is not one of the following:
|
| Internet Print Provider
| LanMan Print Services
|
| 7. Navigate to
| HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors,
delete
| any monitor that is not one of the following:
|
| BJ Language Monitor
| Local Port
| PJL Language Monitor
| Standard TCP/IP Port
| USB Monitor
| Windows NT Fax Monitor
| AppleTalk Printing Devices
| LPR Port
|
| 8. Exit the registry editor.
|
| 9. Remove all files from the following directories:
| C:\WINNT\system32\spool\drivers\w32x86\2
| C:\WINNT\system32\spool\drivers\w32x86\3
|
| 10. Reboot and install the printer driver, and then test the issue again.
|
| Thanks & Regards,
|
| Ken Zhao
|
| Microsoft Online Support
| Microsoft Global Technical Support Center
|
| Get Secure! - www.microsoft.com/security
<http://www.microsoft.com/security>
| ====================================================
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| ====================================================
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|
|
|
| --------------------
| | From: "yeffer" <Yeffer@xxxxxxxxxxxxx>
| | References: <O#3dsUEqHHA.1144@xxxxxxxxxxxxxxxxxxxx>
| <OB$N9bEqHHA.4544@xxxxxxxxxxxxxxxxxxxx>
| | Subject: Re: Windows 2003 SP2 Print issues
| | Date: Wed, 6 Jun 2007 15:06:46 -0500
| | Lines: 26
| | X-Priority: 3
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| | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.general:14593
| | X-Tomcat-NG: microsoft.public.windows.server.general
| |
| | Off course
| |
| | Server has 13 GB free on C:\
| |
| |
| |
| |
| | "Ian S" <newsgroup.ian@xxxxxxxxxxxxxx> escribi?en el mensaje
| | news:OB$N9bEqHHA.4544@xxxxxxxxxxxxxxxxxxxxxxx
| | > Do you have adequate disk space left on the c: drive of your server?
| | >
| | > Ian
| | >
| | > yeffer wrote:
| | >> My printers occasionally , doesn't print, and if a try to delete
jobs
| | >> doesn't dissaper.
| | >>
| | >> Every nre job stay in queee.
| | >>
| | >> At the begin , fix that restarting spooler service, but now it is
n't
| | >> enought , and in order to fix it, restart the server.
| | >>
| | >> How i can fix it?
| | >>
| | >>
| |
| |
|
|

.

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