Re: Windows 2003 SP2 Print issues

Hello Yeffer,

Thank you for using newsgroup!

From your post, we cannot make sure if the issue is related to the printer
driver. Please first remove and reinstall it to test the issue.

If the problem persists, please try to clean the printer subsystem
completely and then monitor the issue again.

WARNING
=========
a) Using Registry Editor incorrectly can cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee
that problems resulting from the incorrect use of Registry Editor can be
solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and
Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete
Information in the Registry" and "Edit Registry Data" Help topics in
Regedt32.exe. Note that you should back up the registry before you edit it.

b) Using this method will remove all of the printer drivers installed on
the system. You need to reinstall the printer drive in order for the
printer to work.

1. Log into the system as an administrator, click Start >> Run, input
regedit and click OK to run regedit.exe.

2. Navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print,
click Registry->Export Registry File on the menu, and export the current
key to a REG file for backup. (Note: You may double click on the REG file
in Windows Explorer to restore the original settings)

3. Navigate to
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Environment\Window
s NT x86\Drivers, remove both the Version-2 and Version-3 keys.

4. Remove all sub keys under
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Printers. (DO NOT
REMOVE THE PRINTERS KEY.)

5. Navigate to
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Environment\Window
s NT x86\PrintProcessors, delete any processor that is not the following:

winprint

6. Navigate to
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Providers, delete
any provider that is not one of the following:

Internet Print Provider
LanMan Print Services

7. Navigate to
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors, delete
any monitor that is not one of the following:

BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
Windows NT Fax Monitor
AppleTalk Printing Devices
LPR Port

8. Exit the registry editor.

9. Remove all files from the following directories:
C:\WINNT\system32\spool\drivers\w32x86\2
C:\WINNT\system32\spool\drivers\w32x86\3

10. Reboot and install the printer driver, and then test the issue again.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

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--------------------
| From: "yeffer" <Yeffer@xxxxxxxxxxxxx>
| References: <O#3dsUEqHHA.1144@xxxxxxxxxxxxxxxxxxxx>
<OB$N9bEqHHA.4544@xxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Windows 2003 SP2 Print issues
| Date: Wed, 6 Jun 2007 15:06:46 -0500
| Lines: 26
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.3790.3959
| X-RFC2646: Format=Flowed; Response
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3959
| Message-ID: <OSnHfZHqHHA.4532@xxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.general
| NNTP-Posting-Host: 200.26.155.130
| Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.general:14593
| X-Tomcat-NG: microsoft.public.windows.server.general
|
| Off course
|
| Server has 13 GB free on C:\
|
|
|
|
| "Ian S" <newsgroup.ian@xxxxxxxxxxxxxx> escribi?en el mensaje
| news:OB$N9bEqHHA.4544@xxxxxxxxxxxxxxxxxxxxxxx
| > Do you have adequate disk space left on the c: drive of your server?
| >
| > Ian
| >
| > yeffer wrote:
| >> My printers occasionally , doesn't print, and if a try to delete jobs
| >> doesn't dissaper.
| >>
| >> Every nre job stay in queee.
| >>
| >> At the begin , fix that restarting spooler service, but now it is n't
| >> enought , and in order to fix it, restart the server.
| >>
| >> How i can fix it?
| >>
| >>
|
|

.

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