Re: Server not restarting

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sigmatechnology@xxxxxxxxxxxxxx wrote:

Hi,

I have my forest root server that i have tried restarting remotely
after applying windows updates. The problem is that it has not
restarted and i am now unable to TS back in. I am able to get
continuous ping replies and can even remotely access the event viewer,
services snap ins. However, how do i get it to restart or even better
shut down a service that will restart it.

I don't have physical access as it is in a data centre in a remote
location.

Please help and many thanks in advance.

it happens that a server doesn't restart completely
this is usually due to a service that hangs
or a message blinking on the local desktop instead of the remote desktop

with some luck you could forcefully shut down the server with a remote
shutdown utility or kill the hung service
but most of the time the server will no longer respond to these tools

usually there are other remote ways for restarting a server in a data
warehouse, like a power switch or a KVM switch over IP
you might call an employee or supervisor over there to find out

grtz
.



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