Re: Server not accepting changed passwords



Hi Jon,

It appears that the user account could be corrupt or something. Would you
please create a new user account and move profile and settings to the new
user account to get pass it?

Thanks.


Best regards,

Vincent Xu
Microsoft Online Partner Support

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--------------------
From: "Jon Doh" <JonDoh@xxxxxxxxxxxxxxxx>
References: <Oth8y24FHHA.1912@xxxxxxxxxxxxxxxxxxxx>
<Bo6bhJBGHHA.2204@xxxxxxxxxxxxxxxxxxxxxx>
Subject: Re: Server not accepting changed passwords
Date: Wed, 6 Dec 2006 12:14:25 -0000
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Hi,

1. Yes it's a domain user, the server is a member server in the same
domain.

2. The server is only used for Printing and SharePoint, attempting to
print
with prompt for a username/password, going to Sharepoint similarly
prompts
for username/password supplying an alternative user/password works
correctly.

3. The username/password that got changed fails.

This doesn't effect every user, only occasionally does it happen.

Thanks
Chris

"Vincent Xu [MSFT]" <v-xuwen@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:Bo6bhJBGHHA.2204@xxxxxxxxxxxxxxxxxxxxxxxxx
Hi,

First, since this issue happens intermittently, the troubleshooting
steps
may be troublesome and time-consuming. I'll appreciate your
understanding.

Before we go any further, I'd like to know:

1. The user you mentioned is domain user , right?

2. When the system prompts to ask for the user name and password? I
mean,
which operation did you perform caused such behavior?

3. When the system prompts, you type the user name and password that
just
changed , what happend? Get passed or not?

If you mean when you use IE, it prompts to ask user name and password,
check the browser setting under internet options->security->custom level
for user authentication->logon. If "prompt for user name and
password"
is
set, that would explain the behavior. Next I'd check IIS security
settings
on the site, which is normally set to Integrated Windows Authentication.



Best regards,

Vincent Xu
Microsoft Online Partner Support

======================================================
Get Secure! - www.microsoft.com/security
======================================================
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may learn and benefit from this issue.
======================================================
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======================================================



--------------------
From: "Jon Doh" <JonDoh@xxxxxxxxxxxxxxxx>
Subject: Server not accepting changed passwords
Date: Mon, 4 Dec 2006 10:19:35 -0000
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Morning,

I've got a Windows 2003 server that acts as our Sharepoint and Print
Server.
Occasionally when a user changes their password the server doesn't pick
up
on the change and prompts them for their username/password, this
doesn't
happen with all users only one or two and I can't see any errors in the
Event Logs, has anyone else experienced this issue?

When prompted I can use an alternative username/password without issue.

Thanks
Jon








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