Re: Mandatory Profiles and Printing


Lanwench [MVP - Exchange] wrote:
In news:1163086680.008648.269000@xxxxxxxxxxxxxxxxxxxxxxxxxxx,
David <dtesdall@xxxxxxxxxxxxxxxxxxx> typed:
Lanwench [MVP - Exchange] wrote:
In news:1163083453.833567.120420@xxxxxxxxxxxxxxxxxxxxxxxxxxxx,
David <dtesdall@xxxxxxxxxxxxxxxxxxx> typed:
I have users that are printing to a HP 2430n printer via network
shares off the 2003 server (not running and server services e.g.:
AD, DNS, DHCP, etc...) and the users have a mandatory profile.
However, not everything comes out of the printer that is on the
word document or excel spread ***.

A little more information, we have three levels of mandatory
profiles, 1 - User 2 -User with some access to more programs 3-
users with access to a lot of programs. Then there is the Director
who has a roaming profile, The level 3 user (not sure about level 1
or 2 nor would they use MS WORD or EXCEL) is having the problems
printing out to the 2430, but the roaming profile (printing using
the same printers and same document) was able to print the document
off the same print fine.

All users use a program that is a special proprietary program for
where they work, and all of its information is printing out just
fine as well on all users. I'm using a PCL6 drivers, which worked
before all of this was switched over from a 2000 server running all
the goods to a 2003 server not running anything.

Once again, any help is good!

David

This is very likely a driver issue. I've had a lot more success with
PCL5/5e drivers. Since you've got mandatory profiles (which I
personally don't like or use much) you may need to temporarily
change 'em ...rename ntuser.man back to ntuser.dat - and delete the
printer & re-add it...test, and if it works, make the profile
mandatory again.

The man profiles are point to the server for the print drivers,

All that means is that the drivers are copied over to the workstations.

do you
think it would be alright to delete the print drivers and install the
pcl5 on the server and not change anything on the man profiles?

You'll need to do both, I believe. The profiles won't be able to update
themselves as they're mandatory.

The profiles are just pointing to the share, nothing is installed on
the man profile.

.