Re: The RPC server is unavailable

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



Hi Ben and all,

You hit the nail on the head! It turns out that we had changed out the
server that was managing our UPS and to which the blade servers connected to
get the UPS status. Well, we had neglected to update the PowerAlert software
on the blades to reference the new server and this was causing our problems!
Once we reastablished the connection to the "master" server, our problems
disappeared.

Layne

"Ben @ AGM" wrote:

Hi Layne,

I have 2 servers that are also experiencing this problem but I have not been
able to find a cause. We have been using a scheduled restart command to
reboot both of these servers every so often. Looking at your configuration
though made me notice that you are running PowerAlert for TrippLite UPS, it
so happens that my 2 servers are also running that software. It has also
made me notice that the two servers with this problem are also the only ones
I have running that software. I will test this by disabling the software
and seeing if things are fixed. I'll post back and let you know if that
fixes anything for me.

-Ben


"Layne" <Layne@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:B313AC0B-DCA0-41D9-B5DC-55ACB2092262@xxxxxxxxxxxxxxxx
Hello,

We have this recurring problem on 4 of our servers. One is a file server
and three are SQL boxes. Here is their configurations:

3ea HP BL20p G2
2ea 2.8GHz Xeon
4ea 1GB HP cert RAM
1ea 36GB HDD
1ea active NIC (Static IP) all other NICs disabled

1ea HP BL20p G3
2ea 3.8GHz Xeon dual core
4ea 2GB HP cert RAM
1ea 36GB HDD
1ea active NIC (Static IP) all other NICs disabled

They also connect to our MSA1000 SAN and an MSL6030 tape library for
backups
via Fiber.

We have them all configured nearly identically Win Svr 2K3 Enterprise SP1
and the following applications loaded.

Altiris Agents
HP Array Configuration Utility
HP ProLiant Rack Infrastructure Interface Service
McAfee Virus Scan Enterprise 8.X
MS SQL Server 2000 SP4 (SQL boxes only)
PowerAlert 11.10b for UPS
Secure Path Manager 4.0 sp2
Symantec BackupExec 10d for Windows Servers

Our problems began about 3 months ago. On the weekends we would receive
the
errors below, our backups would fail and any job requiring authentication
would fail. We would have to log in with a local admin account and
restart
the servers before things would work properly again. We searched the
internet and found some similar errors which involved changing virtual
drive
sizes, making changes to the registry, etc. and things smoothed out and we
didn't have a recurrence of the problems until about two weeks ago.

I have added the logged errors we are seeing (5719, 8032, and 8021) below.
We have not made any changes or installed any new applications. The
problems
just started backup again.

---------------------------------------------------------System Events
Event Type: Warning
Event Source: BROWSER
Event Category: None
Event ID: 8021
Date: 8/9/2006
Time: 11:24:32 PM
User: N/A
Computer: TESTSQL
Description:
The browser service was unable to retrieve a list of servers from the
browser master \\ALTSERVER on the network
\Device\NetBT_Tcpip_{19A3175A-5ADC-4AE1-B4A1-765E2BFCCDB0}.

Browser master: \\ALTSERVER
Network: \Device\NetBT_Tcpip_{19A3175A-5ADC-4AE1-B4A1-765E2BFCCDB0}

This event may be caused by a temporary loss of network connectivity. If
this message appears again, verify that the server is still connected to
the
network. The return code is in the Data text box.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 34 00 00 00 4...
---------------------------------------------------------System Events
Event Type: Error
Event Source: BROWSER
Event Category: None
Event ID: 8032
Date: 8/9/2006
Time: 11:25:32 PM
User: N/A
Computer: TESTSQL
Description:
The browser service has failed to retrieve the backup list too many times
on
transport \Device\NetBT_Tcpip_{19A3175A-5ADC-4AE1-B4A1-765E2BFCCDB0}. The
backup browser is stopping.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00000034
---------------------------------------------------------System Events
Event Type: Error
Event Source: NETLOGON
Event Category: None
Event ID: 5719
Date: 8/9/2006
Time: 11:27:52 PM
User: N/A
Computer: TESTSQL
Description:
This computer was not able to set up a secure session with a domain
controller in domain [OURDOMAIN] due to the following:
Not enough storage is available to process this command.
This may lead to authentication problems. Make sure that this computer is
connected to the network. If the problem persists, please contact your
domain
administrator.

ADDITIONAL INFO
If this computer is a domain controller for the specified domain, it sets
up
the secure session to the primary domain controller emulator in the
specified
domain. Otherwise, this computer sets up the secure session to any domain
controller in the specified domain.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: c0000017
---------------------------------------------------------Application
Events
Event Type: Error
Event Source: Winlogon
Event Category: None
Event ID: 1219
Date: 8/10/2006
Time: 6:09:07 AM
User: N/A
Computer: TESTSQL
Description:
Logon rejected for [OURDOMAIN]\ADMINLOGON. Unable to obtain Terminal
Server
User Configuration. Error: The RPC server is unavailable.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: ba 06 00 00 º...





Thanks for any info...

Layne
--
If at first you DO succeed, try to hide your astonishment...



.



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