Re: Windows Server 2003 SP1 install failure

Not sure why it was failing to uninstall/reinstall the Backup Exec, but for
the SP1 installation issue, please check the *setup.log file which should be
under C:\windows and see if you can find the log file.

--
Jabez Gan [MVP]
Windows Server - File System


"Tim Balderston" <TimBalderston@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:2A7DF8FE-EAEA-4ED5-B495-B9E026BEB272@xxxxxxxxxxxxxxxx
I recently was asked to assist a company with their Windows Server 2003
repair. They recently had to replace one of their server hard drives (RAID
5
config) due to corrupt data and hardware. In doing so they had to
reinstall
(repair) the Windows Server 2003 OS with Dell's assistance (running on a
Poweredge 1800). In doing so they lost several system services (DHCP,
WINS,
etc.) dependent on the COM+ service which would not start. I was able to
repair the OS to get the COM+ service to start allowing the other OS
dependent services to become working again.

Once that was complete I began updating the server with all the latest
updates and patches. Everything updated properly until it came time to
install SP1 for Windows Server 2003. I tried using my SP1 CD and Windows
Update to install SP1 but during the 'Finalizing Installation' phase of
the
SP1 install the program quits without warning indicating the install
failed
and reverts all files back to the originals and restarts the server. We
attempted this procedure several times with the same result each time,
failing during the 'Finalizing Installation' phase. Can anyone explain why
this may be occurring or provide us with some solutions to try? We can't
seem
to find any similar install failure solutions.

We are also experiencing some MSSQL$BACKUP issues (service will not start,
hence Backup Exec wil not start), and the DCOM service will not start.
We've
tried to uninstall Backup Exec with no success and we have tried several
MS
KB solutions for the DCOM issue all without any success. We're working
with
Symantec on the Backup Exec issue. Can these items be related to SP1 not
able
to complete it's install during the 'Finalizing Installation' phase? We
were
hoping SP1 would update any necessary files to ensure the latest operating
system files were installed and working.

Any suggestions would be greatly appreciated. Thanks.
--
Tim Balderston
iNet Business Solutions


.

Relevant Pages

  • RE: Backups, VSS and SBS2003 HELP NEEDED!!!
    ... suggest customers Only install Windows Server 2003 SP1 on their server. ...
    (microsoft.public.windows.server.sbs)
  • Re: Promoting 2003 Server to DC
    ... Uninstalling SP1 or demoting to a member server fixes ... > there a fix so that I can install SP1 and keep this machine as a DC? ... unless that website posts replies back to the original Microsoft forum. ... Microsoft MVP - Windows Server Directory Services ...
    (microsoft.public.win2000.active_directory)
  • Re: WSUS SP1
    ... I was referring to when several people downloaded the SP1 release for Windows server 2003, which was specifically NOT to be used with SBS. ... My concern is telling WSUS to check for Windows Server 2003 updates, and then knowing which of those are OK to install on SBS 2003. ...
    (microsoft.public.windows.server.sbs)
  • Re: Windows Server 2003 Multiprocessor Crashes
    ... > My Windows Server 2003 (multiprocessor system) crashes intermittently. ... > believe this problem is fixed by SP1, but I cannot install this as that ...
    (microsoft.public.windows.server.general)
  • RE: SBS2k3 SP1 SP2 mess
    ... It said file not found when attempting to install SBS SP1. ... Windows SharePoint Services 2.0 Service Pack 1 ...
    (microsoft.public.windows.server.sbs)
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