HP Business InkJet printers keep stopping.
- From: "Bob Hotson" <bob.hotson@xxxxxxxxxxxxxxxxxx>
- Date: Fri, 23 Jun 2006 11:31:22 +1200
I have a problem where periodically for no apparent reason all of the HP
Business Ink Jet 1200 printers on our network stop working at the same time.
I get the following event error on my print server.
No one can use any of the other printers until I either stop and start the
spooler service several times and/or restart the print server.
Event Type: Error
Event Source: Print
Event Category: None
Event ID: 6161
Date: 23/06/2006
Time: 10:27:48 AM
User: <domain>\%user
Computer: <server name>
Description:
The document < doc name> owned by %user failed to print on printer <printer
name>. Data type: NT EMF 1.008. Size of the spool file in bytes: 77444.
Number of bytes printed: 0. Total number of pages in the document: 1. Number
of pages printed: 1. Client machine: <print server name> Win32 error code
returned by the print processor: 5. Access is denied.
The Server is Windows Server 2003 Standard Edition.
SP1
The Hardware is an HP Proliant ML350
I have updated the drivers to the latest version and tried the HP universal
driver (which doesn't work at all) but the problem keeps reocurring
Any one have any ideas?
.
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