RE: Problem with Shadow Copy

Hi Brian,

First, I have no idea why they ask you to install KB887827 but I think
following KB891957 should help. Please try to install it and let me know
the results.

Update is available that fixes various Volume Shadow Copy Service issues in
Windows Server 2003
http://support.microsoft.com/?id=891957

Have a good day.

Best regards,

Vincent Xu
Microsoft Online Partner Support

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Thread-Topic: Problem with Shadow Copy
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Subject: Problem with Shadow Copy
Date: Wed, 10 May 2006 13:45:01 -0700
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Greetings all. Sorry for the repost. This is my third attempt at getting
an
actual response from MS on this newsgroup. I paid for this service as
part of
my Technet Plus, so I'm hoping they are actaully listening somewhere.

I have been looking for an answer to this problem. I seem to have found a
lot of questions about it, but none of the answers work or would apply to
my
problem.

I have a windows 2003 DC. All it has is Windows, with no 3rd party
programs
or utilities. I have written a backup script to backup some of the
folders
on C: and the system state. When I run it manually, it hangs at
"Preparing
to backup using volume shadow copy". When it runs as a scheduled task,
the
event viewer says crashes with event ID 12298:

Volume Shadow Copy Service error: The I/O writes cannot be held during
the
shadow copy creation period on volume
\\?\Volume{a6075b76-de45-11d9-ac30-806e6f6e6963}\. The volume index in
the
shadow copy set is 0. Error details: Open[0x00000000], Flush[0x00000000],
Release[0x80042314], OnRun[0x00000000].

and also event ID 12230:

Volume Shadow Copy Service error: The shadow copy could not be committed
-
operation timed out. Error context:
DeviceIoControl(\\?\Volume{a6075b76-de45-11d9-ac30-806e6f6e6963} -
0000014C,0x0053c010,0003A5A0,0,0003B5A8,4096,[0]).

I have tried this with the volume shadow copy turned on and off and I
still
get the same problem. Based on some information I found, I contacted
Microsoft and they sent me the hotfix from KB887827, but I can't install
it
on my server. I get an error "Setup has detected that the service pack of
this system is newer than the update you are trying to install". So no
luck
there.

One suggestion I did find in my searches was a suggestion to turn off
using
shadow copy for the backup. So I have specified the /SNAP:off option in
my
backup command, yet it is still trying to make a shadow copy.

Anyone got any other ideas? Thanks!

Brian


.

Relevant Pages

  • Re: Windows 2003 - cant back up system state
    ... Right click and select Install. ... This is a Windows 2003 standard server domain controller. ... Volume Shadow Copy Service error: A critical component required by the ... Consult the backup report for more details. ...
    (microsoft.public.windows.server.general)
  • Re: Redirected my docs and off line files issue
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    ... C drive works fine (reports and backup but "big" one still same errors". ... First install SP2 and all patches behind. ... Shadow copy creation failed for volume 'D:' with error 0x80042306. ...
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  • Re: Win Backup - shadow copy
    ... So are you saying that the Volume Shadow Copy service (VSS) never changes from Manual to Start mode? ... Have you check Event Viewer to see if there were errors during the backup? ... If Home, did you install the Backup program? ...
    (microsoft.public.windowsxp.help_and_support)