Re: remote assistance in a domain
- From: Jerold Schulman <Jerry@xxxxxxxxxx>
- Date: Fri, 24 Mar 2006 11:19:22 -0500
On Fri, 24 Mar 2006 10:21:33 -0500, "Brian Henry" <nospam@xxxxxxxxxx> wrote:
Is it possible to use remote assistance inside a Domain? Do I HAVE to use
windows messenger for this? If so am i forced to create a msn messenger
account to do it that I have to log into? I have exchange server 2003 SP2 I
thought we could create messenger sessions with that?
What we want to do is enable remote assistance on all systems in the
building, so when a user calls wanting help we can take control of their
system and show them how to do it from a remote location (all inside our
building behind a firewall, remote connections are never allowed to leave
our building) any suggestions on how to set this up or what to do? and how
do you use remote assistance? thanks!
See tip 4135 » How do I enable a user to receive Remote Assistance in Windows XP?
in the 'Tips & Tricks' at http://www.jsifaq.com
Jerold Schulman
Windows Server MVP
JSI, Inc.
http://www.jsiinc.com
http://www.jsifaq.com
.
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- From: Brian Henry
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