Re: Logging In

Hi Pam,

I did some search and found some people talking about stop antivirus
services. I did this and it allowed people to login. I am running trend micro
but I would give that a try.

Regards,

Brent Bortnick

"Pam" wrote:

> We have the same issues and it seems to be occurring more often - at
> least once a week lately.
>
> Our environment:
> Windows 2003 Enterprise Server with SP 1
> Terminal Services (application mode)
> 10 GB Memory
> 22 GB system partition with 13 GB free
> 2-3 users logged in
> SAS - primary application
> Symantec Antivirus Client
>
> I also installed the User Hive Cleanup tool but it doesn't seem to
> help. The only solution seems to be a reboot. I have yet to figure
> out what is causing this problem.
>
> Thanks,
> Pam
>
> Brent Bortnick wrote:
> > We have been having a sparatic issue with users logging.
> >
> > Background:
> > Windows 2003 Server
> > Citrix Metaframe XP
> > 4 GB Memory
> > 20 GB System partition with 1.5 GB Free Space
> > 38 Users Logged in
> >
> > Every once and a while when a user logs in they get a message that there is
> > insufficent system resources to load there profile and there citrix session
> > shuts down. The admin account can login just fine. A user with admin rights
> > will login with a default profile.
> >
> > The two events added to the event viewer are as follow:
> >
> > ***Source: Userenv Type: Error Event ID: 1500
> > Windows cannot log you on because your profile cannot be loaded. Check that
> > you are connected to the network, or that your network is functioning
> > correctly. If this problem persists, contact your network administrator.
> >
> > DETAIL - Insufficient system resources exist to complete the requested
> > service.
> >
> >
> > ***Source: Userenv Type: Error Event ID: 1508
> > Windows was unable to load the registry. This is often caused by
> > insufficient memory or insufficient security rights.
> >
> > DETAIL - Insufficient system resources exist to complete the requested
> > service. for M:\Documents and Settings\"username"\ntuser.dat
> >
> > I have installed the user profile hive cleanup service but have found that
> > the only way currently to resolve the issue is to reboot the server. The bad
> > thing is that is a reoccuring issue. Do you have any suggestions or ideas of
> > what we should try.
> >
> > Thanks, Brent
>
>
.

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