Re: Problem with Windows Installer
- From: "Todd J Heron [MVP]" <todd_heron(delete)@hotmail.com>
- Date: Mon, 9 Jan 2006 19:05:27 -0500
"Fernando" <eserycom@xxxxxxxxxx> wrote in message...
I have a problem on my windows 2000 server. When I want to install a program -like microsoft antispyware- it starts the >installation but when it is suposed to begin shows an error message saying that it can not find the windows installer service. I go >to the services and it is not started (has manual start) when I want to started it doesn't saying it can not find the file ssociated. I >went to microsoft and downloaded windows installer and installed on the compuer but it didn't solved the problem. Can >anyone help me in this?
How to resolve Common "Windows Installer" Problems: http://www.support.microsoft.com/default.aspx?scid=kb;en-us;555175&SD=tech
More information:
1. Open up the services applet from the control panel and stop the Windows Installer service if it is already running.
2. Open a DOS window and register the following files with command regsvr32 c:\winnt\system32\FILENAME.YYY
(Replace FILENAME.YYY with the following file names) msi.dll msisip.dll msihnd.dll
3. Unregister and then register msiexec with the commands
c:\winnt\system32\msiexec /unregserver
c:\winnt\system32\msiexec /regserver4. Open the registry and check the ImagePath under
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer. Does it point to the correct path? It should be something like: C:\WINNT\System32\MsiExec.exe /V
5. Reboot the computer and retry the installation
6. If it still doesn't work, look into KB artcle Q315346 http://support.microsoft.com/support/kb/articles/Q315/3/46.ASP
--
Todd J Heron, MVP Windows Server - Networking
MCSE - Windows Server 2003/2000/NT; CCA
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