RE: Windows 2003 x64 print server problems

Hello Joseph,

Thank you for your reply!

Based on your reply, I am not sure if you have tried my suggestions in my
previous reply. If not, please try them and let me know the results.

In addition, based on your screenshot of this message, I have performed
in-depth research. I suspect this issue may occur if you do not have proper
NTFS permissions on the Spool folder. By default, Windows sets stricter
permissions on the Spool folder. I will suggest you try the following
methods to see if it can help.

Method1.
1. Enable the guest account on the computer that is hosting the shared
printer.
2. On the %SystemRoot%\System32\Spool folder, grant the Everyone group Read
and Execute, Read, and List Folder Contents permissions.
3. On the client computer, log on as the user and add the printer.

Method2.
1. Enable the guest account on the computer that is hosting the shared
printer.
2. Add the guest account to the NTFS permissions list on the
%SystemRoot%\System32\Spool folder, and then grant the guest account Read
and Execute, Read, and List Folder Contents permissions.
3. On the client computer, log on as the user and add the printer.

Method3.
1. Enable the guest account on the computer that is hosting the shared
printer.
2. Add the guest account to the NTFS permission list on the
%SystemRoot%\System32\Spool folder, and give this account Full Control
permissions.
3. Log on to the client station as a local administrator and install the
printer driver locally by adding the printer as a network printer.
4. Log off of the client station as the local administrator, log on as the
user, and then add the printer again.

NOTE: This method may create a security issue. When you grant the guest
account Full Control permissions, any user is able to manage other users'
documents in the print queue.

Method4.
1. Log on to the client station as the local administrator and add the
printer.
2. On the print server, right-click the printer, click Properties, and then
click the Advanced tab.
3. Click the Print directly to the printer check box. When you enable this
option, the print spooling function is bypassed.

After you finish the one of the methods, please try to reinstall the
printer driver on the Windows 2000 client, and then test the issue again.

I hope the suggestions help. If you have any results, please feel free to
let me know.

Thanks & Regards,

Ken Zhao

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

=====================================================
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| From: v-kzhao@xxxxxxxxxxxxxxxxxxxx (Ken Zhao [MSFT])
| Organization: Microsoft
| Date: Thu, 10 Nov 2005 06:09:35 GMT
| Subject: RE: Windows 2003 x64 print server problems
| X-Tomcat-NG: microsoft.public.windows.server.general
| Message-ID: <BXcwT1b5FHA.1240@xxxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.general
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| NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
|
| Hello Joe,
|
| Thank you for using newsgroup!
|
| From your post, I cannot reproduce your issue on my test client. I
suggest
| you help me collect the exact error message so that I can perform further
| research. To take a screen shot:
| ---------------------
| 1. Press the Pr Scrn key once on the keyboard when the error message
| appears.
| 2. Click Start, go to Run, enter MSPAINT in the open dialog box, and then
| Click OK.
| 3. Use Ctrl + V to paste the screenshot to the canvas.
| 4. From the File menu, go to Save and save it as a JPG file.
| 5. Send the JPG file to me as an attachment.
| My mailbox: v-kzhao@xxxxxxxxxxxxx
|
| In addition, does the issue occur on all Windows 2000 clients? Does the
| issue occur on all printers?
|
| At this time, I will suggest you try the following suggestions to test
the
| issue:
|
| Suggestion1.
| ==============
| I suggest you check the following access permission setting on the
printer
| server:
|
| 1. Open Printers and Faxes.
| 2. Right click on the shared printer to select Properties.
| 3. In the Security tab, please check if Everyone group has been listed in
| the Group or user names. And confirm if "Allow Print" option has been
| checked in the "Permission of Everyone".
|
| Suggestion2.
| ==============
| I also suggest you check if you have granted Full Control permission of
the
| following registry key on the Windows 2000 clients:
| HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print
|
| Suggestion3.
| ==============
| I suggest you add a printer which built in Windows Server 2003 to test:
|
| 1. Open Printers and Faxes.
| 2. Click Add Printer and select Local printer attached to this computer
| option. Please uncheck "Automatically detect and install my Plug and Play
| printer" option. Click Next.
| 3. Please select LPT1 port. And click Next.
| 4. You may select a printer model which built in system and click Next to
| install. Maybe it will ask for Windows installation CD, please insert it
to
| continue.
| 5. After finishing the installation, you may test to see if you can
change
| Printing Preferences and click Apply button.
|
| Please let me know the test results. For more related information, you
may
| refer to the following article:
| 305402: HOW TO: Change Printing Preferences on Print Server for All
| Connected Users
| http://support.microsoft.com/default.aspx?scid=kb;en-us;305402
|
| I hope the suggestions help. If anything unclear, please feel free to let
| me know.
|
| Thanks & Regards,
|
| Ken Zhao
|
| Microsoft Online Partner Support
| Get Secure! - www.microsoft.com/security
|
| =====================================================
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| =====================================================
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|
|
|
|
| --------------------
| | Thread-Topic: Windows 2003 x64 print server problems
| | thread-index: AcXlYmiu/pP3gRkyTNSC2RM4EfE+WQ==
| | X-WBNR-Posting-Host: 216.39.152.73
| | From: =?Utf-8?B?Sm9lIFMu?= <joecrew@xxxxxxxxxxxxxx>
| | Subject: Windows 2003 x64 print server problems
| | Date: Wed, 9 Nov 2005 11:18:47 -0800
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microsoft.public.windows.server.general:81113
| | X-Tomcat-NG: microsoft.public.windows.server.general
| |
| | I am migrating my print server from a win 2000 server to win 2003 x64
| server
| | in a Win 2000 Domain. I have installed and shared all the printer on
the
| new
| | server. I installed additional drivers for my win 2000, xp clients. I
| have
| | set up a test OU where the old printers are removed and the new
printers
| are
| | installed. This works fine, but the issue is accessing the properties
of
| the
| | printers. I can see the pref. and property pages from XP clients, but
not
| | from Win 2000 clients. i get an access denied error when using a domian
| admin
| | user account and access only to the security tab with a normal domain
| | account. What could be the cause?
| |
|
|

.