Re: Help! W2k3 server hang APC-related too



"blast9" <blast9@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:67FF54C8-6505-4B23-BF04-3820D8165419@xxxxxxxxxxxxxxxx
> http://support.microsoft.com/default.aspx?scid=kb;en-us;905716
>
> server 2003 reboot/startup hang (APC related)
>
> I know this has been discussed here already, but i can't boot into safe
mode
> to fix the problem as instructed...
>
> Can you suggest another way to disbale the services?
>
> Win2k3 Server hangs indefinitely as its loading up. It basically stays on
> the "applying computer settings" window and gets no further. This is
directly
> related to APC Powerchute software needing to be upgraded as outlined
here.
>
> The problem is, it also hangs when I boot into safe mode, so I am unable
to
> disable the two apc related services which are causing the problem. (It
gets
> as far as the DOS window showing the list of stuff in the system 32
folder,
> and no further!)
>
> NB Although the NORMAL boot apprears to hang, All other services HAVE
> actually started, and I can open up "services" from another PC. BUT I
simply
> cannot kill the offending services (i.e. right click>>> disable). I can't
do
> this in safe mode because of where the system hangs.
>
> APC suggested these registry changes to be made to:
> HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/services/APCPBEAgent/start
>
> and APCPBEServer/start.
>
> The value is supposd to be changed from 2 to 4
>
> The problem is, there is no key called "START"
>
> Can anyone show me how to show/create that key?
>
> At least I'm able to connect to regedit on the server from another PC!
>

Someone said he had to boot to "Debug Mode". Never tried it so I can't
comment.
Otherwise you will need to wait until it fully boots (I believe it is about
5 hours!)

John..


.



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