Re: Server 2003 Print Spooler Issues
- From: "James Lavery" <james.lavery@xxxxxxxxxxxxxxxx>
- Date: Thu, 30 Jun 2005 13:19:06 -0400
Ok, I've taken the advice of everyone that has been kind enough to post so
far. Here's what I've come up with.
There was no change after deleting the printer and it's drivers from the
server and reloading. I even deleted the old port and recreated a new one.
I have deleted printer and driver from several client test machine and had
my group policy recreate the printers. This didn't seem to have any effect
on the printing issue.
Here's what I have found since the last post:
Because I was remoting into the servers I'm trying to fix I didn't see the
following message that was only displayed on the console. "The printer
spooler was unable to connect to your printer. This can be caused by you
printer being turned off, the cable being unplugged, or being connected to a
VPN, which will block you access to your local network"
When this message is displayed on the servers console nothing from the print
queue in question will print until the message is responded to. "Ok" is the
only option. Once you respond to the message printing will resume. So now
my question is how do I get this message to go away on its own or never be
displayed in the first place. I have over 50 printers, they run out of
paper, toner, trays get left open and left off line all the time. I don't
want to have to respond to that message every time there's a printer
problem. I just want the queue to resume sending to the printer when the
printer brought back on line.
Any thoughts?
J
"James Lavery" <james.lavery@xxxxxxxxxxxxxxxx> wrote in message
news:evMTRQPfFHA.1284@xxxxxxxxxxxxxxxxxxxxxxx
>I have a 3 Windows 2003 Standard Servers working as the new print servers
>in
> my domain. The servers are all dual Xeon 3.2 GHz, 2 GB ram, 2 Intel Server
> adapters in a failover team. They are running Symantec Corp. Anti-virus
> ver
> 8.0 patch 10, and are current with MS updates.
>
> Each server has between 15 and 20 network printer queues. All have the
> latest drivers installed using the "Install Network Printer Wizard" from
> HP.
> All the printers are HP 4050's and up.
>
> One or twice a day (no pattern as to when), the printers seem to freeze
> up.
> Print jobs still come into the server's spooler, but they stop printing to
> the printer itself. The services are not stopped, but if I stop and
> restart
> the Print Spooler service, printing resumes as normal.
>
> I have tried recreating the ports, reinstalling the drivers on the server,
> flashing the firmware on the printers, reinstalling the printers on the
> workstations, cold booting the printers, excluding the
> C:\WINDOWS\system32\spool folder from any anti-virus scans.
>
> Any ideas?
>
> Thanks
>
> James
>
>
>
.
- References:
- Server 2003 Print Spooler Issues
- From: James Lavery
- Server 2003 Print Spooler Issues
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