Re: remote control support



Hi. If all your clients are Windows XP you could use the Remote Assistance
which is already included. The links below have some instructions on its
capabiltiies and how it can be used:

Scenario Walkthrough:
http://www.wown.com/j_helmig/wxprmass.htm

MS Overview:
http://support.microsoft.com/?kbid=300546

--
Hth,
Stuart Mackie
www.stu.uk.com
MCSA: & MCSE: Security


"Weifo" <weifo@xxxxxxxxxxx> wrote in message
news:OUP1ZdIYFHA.1092@xxxxxxxxxxxxxxxxxxxxxxx
> We have 20 people in our company and spread in two seperate locations(same
> LAN). What is easiest way to do remote control support and also can be
> interative with clients. Thanks.
>
>


.



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