Re: openhci.sys
From: Mustafa BASKURT (MustafaBASKURT_at_discussions.microsoft.com)
Date: 01/11/05
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Date: Tue, 11 Jan 2005 07:31:11 -0800
In those period have any Power failure problem ?
I found new version of PowerChute -and possible agent-
http://www.apc.com/resource/include/techspec_index.cfm?base_sku=SFPCBE702
And USB driver has an update.
I suggest first uninstall UPS software and USB driver, then reinstall them.
I believe that would solve the problem.
Because all symptoms shows that USB - UPS problem.
"Keith" wrote:
> We had a problem with the UPS BSOD'ing the server once before but updated
> UPS software solved that and we haven't had a problem for months.
>
> Server is Windows 2000 SP4 with all updates
> UPS is an APC Smart 1000
> UPS Software is PowerChute Business Edition Basic 7.0.1
> UPS Agent Driver is version 7.0.1.103
> USB Driver is version 5.0.2195.6675
>
> Thank you
>
>
> "Mustafa BASKURT" <MustafaBASKURT@discussions.microsoft.com> wrote in
> message news:A002D43D-B872-42A4-A3C0-88A53A343947@microsoft.com...
> >I just realised; sorry :(
> >
> > It seems some comunication problems with USB port and UPS (I think UPS
> > sent
> > shutdown command to server, but server responsed as BSOD).
> > Latest USB driver version is (5.0.2195.6717) at MS site. Maybe you should
> > update your USB driver and UPS's driver (Not only software).
> >
> > Else if you could send me some spesific details;
> > Brand of UPS
> > Service Pack information
> > USB and UPS driver version ....etc.
> > I could be more helpful.
> >
> > Good luck,
> >
> > "Keith" wrote:
> >
> >> The MS article you posted refers to Windows 98 - I have a Windows 2000
> >> Server.
> >>
> >> Our UPS is USB and there was a power problem it logged just before (few
> >> minutes) the BSOD. UPS software is already the most up-to-date version
> >> though.
> >>
> >>
> >> "Mustafa BASKURT" <MustafaBASKURT@discussions.microsoft.com> wrote in
> >> message news:894ED32E-CEF2-4F65-8C4A-E5F02F8F4D46@microsoft.com...
> >> > Hi,
> >> >
> >> > openhci.sys is (Standard USB Host Controller) driver.
> >> > I think you installed something via USB port and that caused BSOD.
> >> > There is a hotfix about that subject at MS support page
> >> > Here is a link;
> >> > http://support.microsoft.com/kb/250523/EN-US/
> >> >
> >> > I hope that could be helpful.
> >> >
> >> > "Keith" wrote:
> >> >
> >> >> I had a BSOD on one of my Compaq ML350 G3 servers on New Years Day.
> >> >> (Windows Server 2K, ISA 2K, Exchange 2K).
> >> >>
> >> >> The STOP error was: STOP: 0x000000D1 (0x00000008, 0x00000002,
> >> >> 0x00000001,
> >> >> 0xF6B48730)
> >> >>
> >> >> Just had chance to run the kernel crash dump file through MS debugging
> >> >> tools
> >> >> and it seems to point to a problem with OPENHCI.SYS
> >> >>
> >> >> What is this file?
> >> >>
> >> >> We have had a stable system for months and no configuration changes
> >> >> prior
> >> >> to
> >> >> this error.
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>
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