Re: openhci.sys

From: Keith (_at_.)
Date: 01/11/05 

Date: Tue, 11 Jan 2005 11:57:00 -0000

We had a problem with the UPS BSOD'ing the server once before but updated
UPS software solved that and we haven't had a problem for months.

Server is Windows 2000 SP4 with all updates
UPS is an APC Smart 1000
UPS Software is PowerChute Business Edition Basic 7.0.1
UPS Agent Driver is version 7.0.1.103
USB Driver is version 5.0.2195.6675

Thank you

"Mustafa BASKURT" <MustafaBASKURT@discussions.microsoft.com> wrote in
message news:A002D43D-B872-42A4-A3C0-88A53A343947@microsoft.com...
>I just realised; sorry :(
>
> It seems some comunication problems with USB port and UPS (I think UPS
> sent
> shutdown command to server, but server responsed as BSOD).
> Latest USB driver version is (5.0.2195.6717) at MS site. Maybe you should
> update your USB driver and UPS's driver (Not only software).
>
> Else if you could send me some spesific details;
> Brand of UPS
> Service Pack information
> USB and UPS driver version ....etc.
> I could be more helpful.
>
> Good luck,
>
> "Keith" wrote:
>
>> The MS article you posted refers to Windows 98 - I have a Windows 2000
>> Server.
>>
>> Our UPS is USB and there was a power problem it logged just before (few
>> minutes) the BSOD. UPS software is already the most up-to-date version
>> though.
>>
>>
>> "Mustafa BASKURT" <MustafaBASKURT@discussions.microsoft.com> wrote in
>> message news:894ED32E-CEF2-4F65-8C4A-E5F02F8F4D46@microsoft.com...
>> > Hi,
>> >
>> > openhci.sys is (Standard USB Host Controller) driver.
>> > I think you installed something via USB port and that caused BSOD.
>> > There is a hotfix about that subject at MS support page
>> > Here is a link;
>> > http://support.microsoft.com/kb/250523/EN-US/
>> >
>> > I hope that could be helpful.
>> >
>> > "Keith" wrote:
>> >
>> >> I had a BSOD on one of my Compaq ML350 G3 servers on New Years Day.
>> >> (Windows Server 2K, ISA 2K, Exchange 2K).
>> >>
>> >> The STOP error was: STOP: 0x000000D1 (0x00000008, 0x00000002,
>> >> 0x00000001,
>> >> 0xF6B48730)
>> >>
>> >> Just had chance to run the kernel crash dump file through MS debugging
>> >> tools
>> >> and it seems to point to a problem with OPENHCI.SYS
>> >>
>> >> What is this file?
>> >>
>> >> We have had a stable system for months and no configuration changes
>> >> prior
>> >> to
>> >> this error.
>> >>
>> >>
>> >>
>>
>>
>>

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