Re: Server 2003 Blank Screen w/ Cursor

From: Sundaram Narayanan[MSFT] (sunnar_at_online.microsoft.com)
Date: 12/03/04 

Date: Fri, 3 Dec 2004 11:34:10 -0800

Another possibility is that the machine is actually stuck shutting down. If
you do reboot could you look in the system event logs to see if there was a
shutdown issued at the time it went blank. If there was no shutdown issued
then you want to check the power options and see if this repeats when they
kick in (although with a server you probably don't want anything except turn
monitor off set). 

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"TemporarilyConfused" <TemporarilyConfused@discussions.microsoft.com> wrote 
in message news:ADBBD10E-DBC3-402D-89E0-61253ED1E894@microsoft.com...
> Is it a server that you can turn off and turn back on again?  Or can you 
> wait
> until after hours to do this.  I would honestly just push the button on 
> the
> server to turn it off, and then turn it back on again.  If its not 
> accessible
> right now (ie., if its a file server and people can't get to their shares 
> on
> it), then it shouldn't hurt to do it now since its not working anyway.
>
> I would also suggest turning off the screensaver and other power options 
> for
> a while and see if it does it again.  If it does, then you know its not 
> the
> screensaver causing the problem.  Hope this helps.
>
> "chigrboy" wrote:
>
>> I'm having a strange problem this morning.
>> I can't remote desktop into our Windows 2003 server
>> (Error on Client: "The client could not connect to the remote computer.
>> Remote connection might not be enabled...yadda yadda yadda)
>>
>> I know it is enabled because I checked just before the damn screen went
>> blank on the server console!!!!
>>
>> I didn't actually see what happen but I'm guessing the screen saver came 
>> on
>> <windows 2003 stock screen saver> and when I went back to the console and
>> jiggled the mouse, all I see is a blank screen with no icons, taskbar, 
>> login
>> dialog, etc, etc. But the mouse cursor is there and I can move it around.
>>
>> Now I have no control over the server, I can't get in throught the 
>> console
>> (you know, locally) or through remote desktop!!! Any ideas???
>>
>> Thanks in advance for any help on the subject.
>>
>> And thanks to Microsoft for yet another annoying headache with it's
>> wonderful products!
>>
>>