Re: Veritas Backup and Sony LIB-D81 problem
From: Michael (michael_at_discussions.com)
Date: 11/19/04
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Date: Thu, 18 Nov 2004 23:07:02 -0800
I was unable to get very far tonight with the server due to high demand by
our staff for access to it.
I did try all of the Add hardware methods to no avail. Yes the tape drive
and loader should show up seperately.
More on this later.
And no I usually do not buy software without trying it if possible. My
associate researched your product and was happy with the results and was
looking for exactly this type of product. Unfortunately I have tried to use
it on both of my XP pro machines with no luck. I have sent an email to
support to see if I can rectify this matter.
Thank for you attempt to assist me with my server and I look forward to you
helping me with your product. More later.
Michael
"nospam@cristalink.com" wrote:
> "Michael" <michael@discussions.com> wrote in message
> news:9C87BB20-F670-4457-9C9C-488F25A42847@microsoft.com...
> > There were no subkeys under
> > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{6D807884-7D21-11CF-801C-08002BE10318
> > so I will have to look at that some more later but there were references
> > to
> > the LIBD81 in the other subkeys.
>
> Class\{6D807884-7D21-11CF-801C-08002BE10318} is for tape drives, while
> Class\{CE5939AE-EBDE-11d0-B181-0000F8753EC4} is for media changers.
>
> As far as I understand, your LIB-D81 reports two SCSI devices - a tape drive
> and a medium changer. The drivers for the changer are installed, the drivers
> for the tape are not. Regardless of the drivers, the tape device must be
> shown in the Device Manager. Just in case, click View in Device Manager and
> select Show Hidden Devices. The tape drive must be displayed under either
> Tape Drives or Other Devices, with a question mark in the latter case. If
> it's not displayed at all, right-click the root node of the device tree and
> select Scan For Hardware Changes. If the tape still doesn't show up, it must
> be a hardware problem.
>
> >
> > I will update this thread as I obtain info, I cannot reboot server now,
> > too
> > many users on!!
> >
> > BTW I did pass on link re. DVD burner software and coworker and I have
> > purchased and downloaded program. I will post my experiences as soon as I
> > get
> > the chance to try it out.
>
> Thank you. Do you buy software without trying it first?
>
> Cheers,
> Nick
>
> --
> http://www.firestreamer.com - NTBACKUP to DVD and DV
>
>
>
>
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