Re: Printing PDF files to networked printers

From: TheSingingCat (meowmeowmeowmeow_at_meowmeowmeow.com)
Date: 11/17/04 

Date: Wed, 17 Nov 2004 18:44:33 GMT

Hi gang,

Well I figured out my issue thankfully, though I'm at a loss as to explain
how or why it started to occur since nothing was previously alterned on the
print server.

Under the Print Processor Options for the printers, where we typically have
the "winprint" on left side and right side EMF v1.06, 1.07, 1.08, RAW. I
also had listed above winprint 'HPPRN02, HPPRN03 and HPPRN05' - hpprn03 was
selected and using EMF 1.08 (the right side options were all identical to
that of 'winprint')

Suffice to say, when I reinstalled the print drivers, it must have kept
using the hpprn processor, when I changed it to 'winprint' - RAW they
printed out.

I am at a loss as to:
1 - if this was always hpprn for port and EMF why it just stopped printing
one day
2 - if it used to be winprint - how it was switched to hpprn

Rather annoying, but I'm happy to have at least PDFs printing again.

"Dana Brash" <dbrash@NOSPAM.gmail.com> wrote in message
news:eZBvhSEzEHA.1188@tk2msftngp13.phx.gbl...
> Have you tried deleting and recreating the printer on the server?
> Have you got all the latest updates installed for Acrobat?
> Can you try printing from Adobe Reader 6.0.2
>
> It'd be interesting to see what Adobe says. They should help you resolve
> the problem, particularly since all other documents are printing. This
> would indicate to me that there is a problem in how Acrobat is generating
> the print job.
>
> The way you describe that the problem is appearing does sound very much
> like
> virus activity. Could it also be perhaps some type of automatic update on
> the clients that is causing this?
>
> --
> HTH,
> =d=
>
>
> Dana Brash
> MCSE, MCDBA, MCSA
>
> dbrash@NOSPAM.gmail.com
>
> "TheSingingCat" <meowmeowmeowmeow@meowmeowmeow.com> wrote in message
> news:419a3f25_1@news.nucleus.com...
>> Hello Dana,
>>
>> Thanks for the reply. It is all PDF documents, document1.pdf will print
> for
>> one guy, where as document1.pdf will not print for the other (using same
>> printer / drivers / os). Yes, when the user cannot print PDF files, they
>> can print to the same printer / driver from any other application -- it
> is
>> only PDF files that are not being printed. They get sent to the print
>> server, I can watch them spool and wait in line in the queue (they are
>> not
> 0
>> bytes), but when it's their turn to print, they just vanish. Nothing on
>> printer, the print status message doesn't pop up in the toolbar on the
>> client and the two event ids are logged on the print server (id 45 and
> 61).
>>
>> User permissions are identical for the users. I have the problem now on
> my
>> workstation when I log on using my user id or the administrator account.
>>
>> There is an option in Acrobat version 6.0 under print options > advanced
> to
>> print the document as an image. When this is selected, the document will
>> print. The downside to this is the document is literally 50x larger and
> it
>> takes sooooo long to spool.
>>
>> I am going berzerkazoid here as this used to work fine and more and more
>> people now are unable to print PDF documents. For the heck of it I
> verified
>> that our AV client software is all running and up to date as now I'm
>> grasping at straws as to what the cause of this could be.
>>
>> I'm about to call Adobe support here but I've got a sneaking suspicion
>> they're going to tell me to pound sand since it leaves the workstation
>> and
>> gets to the server queue and the events are generated on the server.
>>
>>
>>
>> "Dana Brash" <dbrash@NOSPAM.gmail.com> wrote in message
>> news:u9KHh%23$yEHA.2568@TK2MSFTNGP11.phx.gbl...
>> > Hi tsc,
>> >
>> > Are users that are having problems printing and ones that are not
> printing
>> > the same document? I've seen corrupted pdf's crash the spooler service
>> > before. When the user can not print .pdf's can they print other
>> > documents?
>> > Silly question perhaps, but have you rebooted the clients? What are
>> > the
>> > user permissions/group membership differences (if any) between users
> that
>> > can and can not print .pdf?
>> >
>> >
>> > Some of the ideas here may help...
>> >
> http://www.eventid.net/display.asp?eventid=45&eventno=607&source=Print&phase=1
>> >
>> >
> http://www.eventid.net/display.asp?eventid=61&eventno=47&source=Print&phase=1
>> > (*sounds like deleting and re-installing the printer has worked for
>> > others...*)
>> >
>> > --
>> > HTH,
>> > =d=
>> >
>> >
>> > Dana Brash
>> > MCSE, MCDBA, MCSA
>> >
>> > dbrash@NOSPAM.gmail.com
>> >
>>
>
>