Re: Printing PDF files to networked printers

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Dana Brash (dbrash_at_NOSPAM.gmail.com)
Date: 11/16/04 

Date: Wed, 17 Nov 2004 01:13:42 +0800

Hi tsc,

Are users that are having problems printing and ones that are not printing
the same document? I've seen corrupted pdf's crash the spooler service
before. When the user can not print .pdf's can they print other documents?
Silly question perhaps, but have you rebooted the clients? What are the
user permissions/group membership differences (if any) between users that
can and can not print .pdf?

Some of the ideas here may help...
http://www.eventid.net/display.asp?eventid=45&eventno=607&source=Print&phase=1

http://www.eventid.net/display.asp?eventid=61&eventno=47&source=Print&phase=1
(*sounds like deleting and re-installing the printer has worked for
others...*) 

-- 
HTH,
=d=
Dana Brash
MCSE, MCDBA, MCSA
dbrash@NOSPAM.gmail.com
"TheSingingCat" <meowmeowmeowmeow@meowmeowmeow.com> wrote in message
news:419a15ea$1_1@news.nucleus.com...
> Also posted on Adobe Forums:
> ---------------------
>
> More and more users in my office are reporting the inability to print PDF
> documents using Acrobat 6 Standard to printers (tcp/ip network)
>
> We have about 30 people using this, 10 or so cannot print any PDF files.
The
> document will spool, dump the to print queue and then off to oblivion. The
> following error is recorded in the print server event log:
> ---- 
> EventID 45 - Document failed to print due to GDI/Driver error in
rendering.
>
> Then
>
> Even ID 61 - The document Reports.PDF owned by johnsmith failed to print
on
> printer HP5500PS. Win32 error code returned by the print processor: 259.
No
> more data is available.
> ---- 
>
> It used to work though, and people on the same OS (xp pro sp2) printing to
> the same network printer, with the same drivers can while otheras can't.
>
> In fact, a fellow in our office said he was printing a document in version
> 6.0 on Friday morning, left the document open and in the afternoon tried
to
> print it again -- now it wouldn't work. In addition, no pdf files print
from
> his workstation anymore.
>
> I've tried getting updates for adobe from this site, I've tried rebooting
> the print server, I've tried different drivers (newer, pcl vs ps etc.).
The
> only thing I haven't done yet is delete the printer from the server and
> recreate it (which I just thought of now). However, that doesn't explain
why
> people using the same software / drivers are able to print while the guy
> next to him cannot.  When the person is unable to print a PDF document, he
/
> she is unable to print it to *any* printer.
>
> The same people who cannot print PDF files to the printer are able to
print
> from (as far as I can tell) any other program to the same printer.
>
> Gahhhh!!!
> --------------
>
> Thx for any suggestions!
>
> tsc
>
>

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