"Scan for viruses..." not available using Remote Desktop?

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

anonymous_at_discussions.microsoft.com
Date: 09/22/04 

Date: Wed, 22 Sep 2004 13:30:04 -0700

Allen,

Thanks for the reply. I found no explanation on the
Symantec support website for the absence of right-click
virus scanning through Remote Desktop. I could not find a
Symantec only newsgroup so I thought this board might be
a logical place to try next.

Regarding your question: "Why don't I just enable auto-
protect?" The remote client I wish to scan is in an
isolated, firewalled, and very low-risk section of a
private network. However this computer is constantly
performing very CPU and disk intensive data processing
and I have found from experience that the antivirus auto-
protect setting interferes with the computer's normal
operation. Instead, I choose to perform selective,
individual scans. I am prepared to accept this level of
calculated risk.

Alas, I have been unable to perform these individual file
scans remotely using Symantec Corporate edition. Note: I
can perform right-click virus scans through Remote
Desktop with the desktop version of Norton Antivirus. So
far however, I can't reproduce this with the corporate
version.

>-----Original Message-----
>Hi Kerry,
>I think the answer to that question you would need to
get
>from Symantec. I think we all see the same.
>However I'd like to comment and ask why you do not have
>the File System Auto-Protect enabled and if you do then
>you would not have a need to scan the file.
>
>>-----Original Message-----
>>I recently installed Symantec Antivirus Corporate
>edition in a Win 2003/
>>WinXP network. I want to scan an individual file or
>folder by right-clicking
>>the given file and selecting "Scan-for viruses..." I
>have found that this
>>option is available when I am at a computer's console,
>but when I Remote
>>Desktop to the same computer "Scan for viruses..." is
>not visible in the
>>right-click menu option for any file. Everthing else
>seems to work fine. I
>>can manage and manually perform FULL system scans on
any
>client using Remote
>>Desktop.
>>
>>My configuration: Symantec Antivirus Corporate v9
server
>installed on the
>>PDC, Symantec system control center (v6) installed on
>one client. Symantec
>>Antivirus client installed on all clients?
>>
>>Any clues why I can't right-click scan individual local
>files on the Remote
>>Desktop?
>>
>>Thanks,
>>
>>Kerry
>>.
>>
>.
>

Relevant Pages