Re: Trouble installing KB840374

From: Dimce Hristov [MSFT] (dimceh_at_online.microsoft.com)
Date: 06/08/04


Date: Wed, 9 Jun 2004 08:17:49 +1000

You may want to trace this with Filemon and Regmon (www.sysinternals.com)
and see where it may be failing

It definitely sounds like a permission issue, either on the File system or
part of the registry it's trying to modify

Cheers,
Dimce

-- 
This posting is provided "AS IS" with no warranties, and confers no rights.
"Paul L Fisher" <paul.fisher@gamfg.com> wrote in message 
news:uRiSPPaTEHA.2128@TK2MSFTNGP11.phx.gbl...
> OK.
>
> Finally had time to play with this more today.
>
> 1.    Tried as local admin. Same error.
> 2.    Added the Domain Admin group to the Backup Operator Group. Same 
> error.
> 3.    Tried with -n switch. Same error.
>
>
> -- 
> Paul L Fisher
> "Dimce [MSFT]" <dimceh@online.microsoft.com> wrote in message
> news:OieU9ZGPEHA.3896@TK2MSFTNGP12.phx.gbl...
>> Looks like a permissions issue, because the installer tries to back up 
>> the
>> original files that is about to replace with the ones in the hotfix.
>>
>> Do you have any restrictions on the backup Operators? Perhaps something
>> defined in a GPO somewhere?
>>
>> Check the local policy and se whether the administrators group does not
> have
>> right to Backup the system in the effective policy...
>>
>> What happens if you try domain admin vs. Local admin account? Same 
>> result?
>>
>> Try adding System/Everyone/Users groups and accounts to the ACL of "Local
>> Computer Policies\Computer Configuration\Windows Settings\Security
>> Settings\Local Policies\User Rights Assignment\Back up files and
>> directories" ,  reapply the policy and see how it goes...
>>
>>
>> You may be able to install it with the -n switch. This tells the 
>> installer
>> not to back up any files, so you shouldn't run into the permissions
> problem.
>> The downside, of course, is that you can't uninstall the fix.
>>
>>
>> Cheers,
>> Dimce
>>
>>
>> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>>
>> .
>>
>>
>>
>> "Paul L Fisher" <paul.fisher@gamfg.com> wrote in message
>> news:%23n$DQ$BPEHA.3300@TK2MSFTNGP09.phx.gbl...
>> > It says:
>> >
>> > "Failed to enable SE_BACKUP_PRIVILEGE"
>> >
>> > Any clues on that?
>> >
>> > -- 
>> > Paul L Fisher
>> > "Dimce [MSFT]" <dimceh@online.microsoft.com> wrote in message
>> > news:uCZfDh$OEHA.2088@TK2MSFTNGP10.phx.gbl...
>> >> Check out the hotfix log file, it should be KB840374.log.
>> >>
>> >> Cheers,
>> >> Dimce
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> > rights.
>> >>
>> >>
>> >> "Paul L Fisher" <paul.fisher@gamfg.com> wrote in message
>> >> news:Om$qFfeOEHA.3012@tk2msftngp13.phx.gbl...
>> >> >I am trying to install KB840374 on my Windows Server 2003 machine and
> I
>> >> >keep
>> >> > getting the following error: "You do not have permission to update
>> > Windows
>> >> > Server 2003. Please contact your system administrator."
>> >> >
>> >> > I am the system administrator. I did a search on
> support.microsoft.com
>> > and
>> >> > the only thing that came up is issues with the "Help and Support"
>> > service
>> >> > being disabled, which it isn't.
>> >> >
>> >> > -- 
>> >> > Paul L Fisher
>> >> >
>> >> >
>> >>
>> >>
>> >
>> >
>>
>>
>
> 


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