Re: reverse lookup - create PTR

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"Matt H" <MattH@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:C60C488E-7405-472B-8989-404B010D4385@xxxxxxxxxxxxxxxx
Yes sir - I find it to be extremely ridiculous myself. The ISP is AT&T MIS T1
in Los Angeles. This is the first problem I've had with AT&T. We just moved
over to their T1 service in Los Angeles and signed a contract so they have us
stuck.

I guess my only option is to have them delegate the IP block to my domain
host. If I move my public records over to the AT&T management site I'll lose
email while the records propagate. Complete BS way to treat a new customer.

Thanks for the advice. I really appreciate it.

Yes, this is AT&T's policy on PTRs, I have several customers that use AT&T and have Exchange servers and I have to have them delegate Authority for the reverse lookup about once a year for new customers. If you have a server that can be freed up that is not hosting internal zones, they will delegate the lookup to it if you register it with your registrar as a public host server, then believe it or not they will host a Secondary of the reverse zone at no charge. I just had this done yesterday for a Uverse customer and they had the delegation up overnight (I got lucky and talked to someone that speaks real Texas English, so that helped). This customer did already have two registered host servers so no secondary was needed. FYI, if you do choose a delegation, name your zone by the full reverse Network address, for example if you have a block of 5 like 192.168.200.209-213, the actual network address is 192.168.200.208 (CIDR 192.168.200.208/29) and the last IP in the range is 192.168.200.215, the first and last IP are unusable, minus 1 for the gateway, leave your 5. Anyway, in my example, name your zone 208.200.168.192.in-addr.arpa, you have to use the zone name field and don't forget to allow zone transfer back to the server that will be their Secondary. Then, you just create your PTRs as you normally would.

Here is their DNS request form: http://dialup.swbell.net/customer/dn_worksheet.html

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Best regards,
Kevin D. Goodknecht Sr. [MVP]
Hope This Helps

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